Aetna Help Pages

Aetna Help Pages is the best option when trying to contact Aetna customer service. You can contact via Aetna Customer FAQ, Forum, and Online Help.

Contact Aetna Help @

Navigate to If you have a problem with insurance policy, claim, click on this link or paste it into the search bar of your browser and hit enter to go to the page.

General Problems that Aetna Customers searching for

  • Get insurance
  • Make a claim
  • Delayed claim
  • Renew coverage
  • Complaint

Contacting Aetna Help Pages

This is the official customer support page of Aetna, which contains different options for contacting them about a variety of issues.

If you are looking for Aetna’s best customer help page or faq or forum, this is the best entry point.

If that doesn’t work, contact Aetna directly by calling their customer service number at 1-800-872-3862

Aetna Frequently Asked Questions

How do I contact Aetna customer service?

For general inquiries, reach our Corporate Headquarters at 1-800-US-AETNA (1-800-872-3862).

How long does Aetna take to process a claim?

If they had to approve your claim before you got care, they will decide within 30 days of getting your appeal. For other claims, they will decide within 60 days.

Does Aetna cover dental implants?

Most of Aetna’s traditional medical plans do cover replacement of teeth as a result of a non-biting injury. These plans do cover the replacement of teeth whether accomplished by fixed or removable prostheses or by surgical placement of a dental implant body.

How do I submit a claim to Aetna?

How to submit a claim online

  1. Click “Claims Center,” then “Submit claims”
  2. Complete your claim online.
  3. Copy, scan and upload your supporting documents, including itemized bills, original receipts.
  4. Click “submit claim” to complete the process.
How can I pay my Aetna premium online?

Two easy ways to make a one-time payment

  1. Pay your premium online by credit card or debit card.
  2. Have your premium directly deducted from your checking account using Electronic Funds Transfer (EFT)

Other Ways to Contact Aetna

All Contacts of Aetna
Aetna Phone Number
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Make Complaint to Aetna
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Aetna Customer Reviews

Average rating:  
 1 reviews
 by jack on Aetna

My Aetna Medicare value plan clearly says on the card that referrals are not needed. That was part of the sales pitch for this plan. I call BS. Every specialist insists on a referral, a fact made worse by the failure of our pcp to follow through with requested referrals. When they do send one, it is incomplete and must be returned for correction. The medical system is broken