BJ’s Corporate Office

BJ’s Headquarters Info

If you need to contact BJ’s corporate office, the best phone number to call is their support hotline at 1 (800) 257-2582. The BJ’s headquarters in 25 Research Dr, Westborough, MA 01582, United States.

BJ’s Wholesale Club Holdings, Inc., commonly referred as BJ’s, is an American membership-only warehouse club chain based in Westborough, Massachusetts, operating on the East Coast of the United States in addition to Ohio and Michigan, with plans to expand into Indiana

Contact Information of BJ’s

BJ’s headquarters address: 350 Campus Dr, Marlborough, MA 0175

Company website:

Head Office phone number: +1 774-512-7400

BJ’s Customer Service Number: 1 (800) 257-2582

Support email address: CustomerCare@Bjs.Com

Customer service hours: Monday – Friday, 9AM – 7PM E.T., Saturday, 9AM – 6PM E.T. and Sunday, 12NOON – 6PM E.T.

BJ’s Corporate Office Executive Team

  • Bob Eddy: President and Chief Executive Officer
  • Laura Felice: Executive Vice President, Chief Financial Officer
  • Paul Cichocki: Executive Vice President, Chief Commercial Officer
  • Mark Griffin: Senior Vice President, Chief Human Resources Officer
  • Jeff Desroches: Executive Vice President, Chief Operations Officer
  • Scott Kessler: Executive Vice President, Chief Information Officer
  • Graham Luce: Senior Vice President, General Counsel
  • Monica Schwartz: Executive Vice President, Chief Digital Officer
  • Bill Werner: Executive Vice President, Strategy and Development

Board Of Directors

  • Chris Baldwin: Chairman
  • Darryl Brown
  • Bob Eddy
  • Michelle Gloeckler
  • Tom Kingsbury
  • Maile Naylor
  • Ken Parent
  • Chris Peterson
  • Rob SteeleLead
  • Judy Werthause


How to call BJ?
Fill out BJ’s Member Care’s online Contact Us form. Call our Member Care line at 800-BJS-CLUB (800-257-2582) Monday – Friday, 9AM – 7PM E.T., Saturday, 9AM – 6PM E.T. and Sunday, 12NOON – 6PM E.T.

What is BJs USA?
BJ’s Wholesale Club is a leading warehouse club operator on the East Coast of the United States. We deliver significant value to our members, consistently offering 25% or more savings on a representative basket of manufacturer-branded groceries compared to traditional supermarket competitors.

How do I check the status of my BJ’s membership?
You can view the current expiration date of your membership by signing in to your account on You can also find your date of expiration listed on your next BJ’s receipt.

Can I cancel my BJ’s membership and get a refund?
Primary members who are dissatisfied may cancel their membership at any time and request a refund of membership fees paid for the current membership period at all BJ’s club locations (excluding BJ’s Online Access members).

Other Ways to Contact BJ’s

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BJ’s Customer Reviews

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 1 reviews
 by henri on BJ's

BJ's Wholesale Club, Falls Church, VA.
Both IAN and PETER in the produce section went into the back area and brought out bulk carrots and bagged kale for me. They were very helpful, smiled easily and were great representatives of customer service.
Also, SHANDANA in customer service has always been extremely friendly and helpful.
My experience with the quality of employees at BJ's Falls Church has been very favorable.