Help Pages Help Pages is the best option when trying to contact customer service. You can contact via Customer FAQ, Forum, and Online Help.

Contact Help @

Navigate to If you have a problem with services like a, booking, payment, Online Services, click on this link or paste it into the search bar of your browser and hit enter to go to the page.

General Problems that Customers searching for

  • Online Booking
  • Payment
  • Cancel Booking
  • Change Booking
  • Technical support
  • Service Problem
  • Complaint

Contacting Help Pages

This is the official customer support page of, which contains different options for contacting them about a variety of issues.

If you are looking for’s best customer help page or faq or forum, this is the best entry point.

If that doesn’t work, contact directly by calling their customer service number at 1 (888) 850-3958. Frequently Asked Questions

Can I cancel my booking?

Yes — any cancellation fees are dependent on the property and listed on your cancellation policy. You’ll cover any extra costs to the property.

How do I know if my booking was canceled?

Once you cancel a booking together, you ought to get an email confirming the cancellation. Be certain that you check your inbox and spam/junk mailbox. If you don’t receive an email within 24 hours, contact the property to confirm they got your cancellation.

What fees are included or excluded from my booking? doesn’t charge a booking fee. Any extra charges or taxes you visit are characterized from the house and local taxation rules.

I can’t find my confirmation email. What should I do?

If you still can not find your affirmation, visit and we’ll resend it to you.

Can I use a debit card to complete my reservation?

In general, hotels can not take a debit card to guarantee a booking. But, there are a number of exceptions. You will be able see if it’s possible throughout the booking process.

Other Ways to Contact

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Average rating:  
 1 reviews
 by Carry Jonson on

Thousands of dollars of fraudulent charges from and there are zero ways to contact a live person. Even after contacting them through their portal and responding to their automated reply, they refused to call me or help in any way to figure out how this happened twice with their company and how to stop it.