Carnival Help Pages is the best option when trying to contact Carnival customer service. You can contact via Carnival Customer FAQ, Forum, and Online Help.
Contact Carnival Help @ https://www.carnival.com/help
General Problems that Carnival Customers searching for
- Make a booking
- Change booking
- Cancel booking
- Lowest Price Guarantee Claim Form
- Post-Cruise Inquiries
- Cruise Ticket Contract
- Passenger Bill of Rights
- Safety and Security
- A Different issues
Contacting Carnival Help Pages
This is the official customer support page of Carnival, which contains different options for contacting them about a variety of issues.
If you are looking for Carnival’s best customer help page or FAQ or forum, this is the best entry point.
Carnival Frequently Asked Questions
What do I need to do to get on board?
All guests must complete their Online Check-in process no later than midnight prior to their sailing date. During online check-in, you will be asked to select an arrival appointment. This is the time that everyone in your stateroom should be at the cruise port terminal.
Please arrive promptly within your Arrival Appointment to reduce your wait time in line.
At check-in, you must present your boarding pass, picture ID and citizenship documents (including any necessary visas).
Guests who are scheduled to arrive at the terminal before 1:30 PM, usually check their bags with a porter so they can be free to enjoy lunch on Lido Deck before access to their stateroom is granted.
Checked baggage service is only available until 2 hours before the ship’s published departure time. Guests arriving after this time will be responsible for taking their bags on board.
Lunch is served on Lido Deck from boarding until the commencement of the safety briefing.
Final Boarding: In preparation for departure, all guests must be on board the ship no later than 60 minutes prior to the published sailing time (printed in the cruise documents) or they will not be permitted to sail.
Does Carnival have a mobile app?
Which ships offer the Carnival HUB App?
All ships are Carnival HUB App capable.
Where do the features of the app work?
Some features are available before your cruise, but more functionalities become available once on board.