Chase Bank Help Pages is the best option when trying to contact Chase Bank customer service. You can contact via Chase Bank Customer FAQ, Forum, and Online Help.
Contact Chase Bank Help @ chase.com/digital/customer-service
Navigate to chase.com/digital/customer-service. If you have a problem with your account, mobile banking, loan, mortgage click on this link or paste it into the search bar of your browser and hit enter to go to the page.
General Problems that Chase Bank Customers searching for
- Account Access
- Online banking
- Credit Cards
- Home Equity
- Investment & retirement planning
- Auto loans
- Checking Accounts
- Saving Account
- Online Bill Pay & Transfers
- Report Fraud
- Complaints and feedback
Contacting Chase Bank Help Pages
This is the official customer support page of Chase Bank, which contains different options for contacting them about a variety of issues.
If you are looking for Chase Bank’s best customer help page or faq or forum, this is the best entry point.
Chase Bank Frequently Asked Questions
How do I pay my credit card by phone?
To make a payment by the automated phone service, call 1-800-436-7958. We accept operator relay calls. If you’re deaf, hard of hearing, or have a speech disability, call 711 for assistance.
How do I activate my debit card?
You can activate your debit card in 1 of 2 ways: Call them at the phone number on the sticker on the front of your card, or the phone number on the back of your card.
Operator relay calls: They accept operator relay calls. If you’re deaf, hard of hearing, or have a speech disability, call 711 for assistance. Or, you can use your PIN to complete a transaction at any ATM. Keep in mind that other banks may charge you a fee for using their ATMs.
What do I do if my credit card is lost or stolen?
If you think someone used your card without your permission, please call Chase Bank right away at 1-800-955-9060 for help. To request a replacement card, choose Replace card and follow the instructions.
They will send you a replacement card that will arrive within 3-5 days. If you ordered your card more than 5 days ago, please call them using the number on your statement. They accept operator relay calls. If you’re deaf, hard of hearing, or have a speech disability, call 711 for assistance.
How do I lock my card?
To lock or unlock your credit card, choose your account from your accounts page, go to the “Things you can do” or the more options menu and choose “Account services,” then “Lock & unlock your card” and follow the instructions.
How can I access my account online?
You can use the same username and password on chase.com and for Chase Mobile. If you haven’t set up your account online, please go to chase.com on your computer and choose “Not enrolled? Sign up now.”
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