Contact Greyhound

Last updated on December 9th, 2023 at 05:12 am

If you want to Contact Greyhound customer service & support? There are different ways to get in touch with Greyhound. You can contact them via their toll free contact number & this is the best way.

Greyhound are available to assist you by telephone, mail, in person at an office, or electronically through the internet at https://www.greyhound.com/en/help-and-info/contact-us.

Greyhound Contact Number

1-800-231-2222 or 1 (214) 849-8966 – Customer Service

You can speak with Greyhound customer support by calling 1-800-231-2222 or 1 (214) 849-8966 number directly.

Speak with a real customer service executive and find fair solution to your problem that is easy & fast. Greyhound customer support is available Open 7 days a week 7 a.m. to 11 p.m. CT

If you can’t satisfied talking to this number, please contact Greyhound on one of the phone number listed below

Greyhound Contact/Phone Numbers

Best Toll-Free/800 Customer Service Phone Number of Greyhound

Call 1-800-231-2222 or 1 (214) 849-8966

This is the best customer service phone number that you can use. Using this toll free 800 number, you can directly contact the Greyhound customer agent. You can use this number for various tasks such as

• Payment
• Track your bus
• Baggage
• Buy a ticket
• Change Booking
• Refund & exchange
• Lost luggage
• Road Rewards
• Online Service
• Technical support
• Service Problem
• A different issue

Greyhound Head Office Contact Number

Corporate Head office address of Greyhound.

Greyhound Lines, Inc
P.O. Box 660362
Dallas, TX 75266

or

Patriot Tower,
350 North St. Paul Street,
Dallas, TX 75201

For any general inquiries, please contact Greyhound head office number : (214) 849-8966

Contacting Greyhound – by phone or otherwise

Even though 1-800-231-2222 or 1 (214) 849-8966 is a Greyhound’s finest toll-free number, there are other 9 great ways of getting in contact with Greyhound.

Apart from calling, the upcoming favorite alternative for customers searching for assistance is through online chat support of Greyhound.

If you feel this information is wrong or know any other ways to contact Greyhound, please let us know so we can discuss with other consumers.

Greyhound Email Support

Greyhound Email can be a convenient way to communicate with customer service department. You can email Greyhound at one of the support email addresses given below.

Greyhound Customer Service : customer.service@greyhound.com

Web support: web.support@greyhound.com

Contact Through Social Media, Website & App

If you want any information about booking, payment related issues, Try using social media to contact Greyhound. Go to their Twitter, Facebook or official Website, and click on the “message” button.

• Greyhound Twitter Support
• Greyhound Facebook Support
• Website Support
• Greyhound IOS App
• Greyhound Android App
• Instagram Support
• Youtube Channel Support

Greyhound Live Chat Support

Live chat support is one of the fastest way to contact Greyhound . But Greyhound does not offer customer support through live chat. You can also connect Greyhound with different ways like a Social Media, Email Support, Phone Number.

Customer Service Hours of Greyhound

Mon to Friday: 7 a.m. to 11 p.m
Saturday : 7 a.m. to 11 p.m
Sunday : 7 a.m. to 11 p.m

Greyhound Holiday Hours

Greyhound customer service is open on most public holidays. Our self serve functions are available 24/7.
Christmas Day and Easter Sunday: Closed

Public Holidays

New Year’s Day
Martin Luther King, Jr. Day
Memorial Day
Independence Day
Labor Day
Thanksgiving Day
Christmas Day

Get in touch with various departments of Greyhound

Greyhound customer service

To get assistance or inquire something from greyhound customer service experts, you can reach them by phone at 1-800-231-2222 or 1 (214) 849-8966. If you wish to get information about greyhound bus, ticket information, booking related issue, you can dial above customer service number.

Contact their helpline support number that is open 7:00 a.m. to 11:00 p.m. CT, 7 days a week.

Buying your tickets by phone – 1-800-231-2222

Call at 1-800-231-2222, if you’re in the U.S. you can buy tickets over the phone using a debit or credit card. The helplines is open 7:00 a.m. to 11:00 p.m. CT, everyday.

If you call Call from outside the U.S. call at 214-849-8100.

Exchange tickets

To make changes to your trip, contact their customer care center at (800) 268-9000, exchange fees apply.

The customer support team is available 7 a.m. to 11 p.m.CT 7 days a week.

Contact Greyhound for Group Booking

If you have any questions about booking for groups of 5 or more travelers call at 1-844-477-8747 or send an email at group.sales@greyhound.com.
They are open Monday – Friday: 8 a.m. – 4 p.m. Central Time, closed on Saturday and Sunday.

Contact for Baggage

Contact Greyhound by phone at 1-800-231-2222 or online or in any greyhound station for missing baggage, lost somethings else. If your baggage is damaged, find out when you’re entitled to reimbursement prior to getting in contact. If you have dropped something on the bus or in the station, submit a lost item claim form.

Contact Greyhound for Refund

To apply for a refund you’ll need to send them your original ticket along with your refund request, in writing, to:

Greyhound Lines, Inc.
P.O. Box 660691, MS 470
Dallas, TX 75266-0691

Before you email them, you can check if you’re eligible for a refund or exchange online.

If you have any other questions, please use their contact form and they will get back to you.

FAQs

Is Greyhound still operating in the US?
It has become an American icon, providing safe, enjoyable, and affordable travel to nearly 16 million passengers each year in the United States and Canada. The Greyhound running dog is one of the most recognized brands in the world.

Why did Greyhound shut down?
COVID-19 caused a 95 percent drop in ridership. Thus, Greyhound reduced service on March 25, 2020 and suspended six routes on April 5, 2020. On May 6, 2020, Greyhound Canada announced it would permanently shut down all its remaining bus services which it did on May 13, 2021.

Is FlixBus and Greyhound the same?
Munich-based Flix SE acquired Greyhound Lines Inc. in 2021. Having already been present in the North American market with its FlixBus brand since 2018, the purchase of Greyhound brought together two leaders of the travel industry to offer a smart and affordable way to travel.

What is better Flixbus or Greyhound?
I have used Flixbus several times in Europe and Greyhound twice in the USA. Flixbus is way better than Greyhound in all areas such as comfort, facilities, leg space etc. Prices are almost same in both companies. If I were to give scores to both bus companies, I would give Greyhound 5 and Flixbus 8 out of 10.

Hopefully, We helped you to get some genuine Customer Service Phone numbers for Greyhound .

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