Contact Spirit Airlines

Phone Number : 1 (855) 728-3555 / 801-401-2222

Email : customersupport@spirit.com

Business Hours: Open 24 hours a day, 7 days a week

Website : https://www.spirit.com/

Contact Spirit Airlines customer service contact numbers

Corporate Head office: 2800 Executive Way #6542, Miramar, FL 33025

Spirit Airlines
Average rating:  
 3 reviews
 by keni

Mistakenly booked a flight for the wrong dates. Cancelled the flight a full week in advance, but had already paid $250 for two people’s checked baggage for round trip flights. Spirit told me I was ineligible to receive a refund for my baggage cost even though they did not provide me with the service. Spirit airlines stole from me and told me it was my fault essentially. Will never attempt to fly this airline ever again. Pay more money for a more reputable airline, period.

 by Toccara

I recently had an extremely upsetting and very costly experience with your airline regarding lost luggage I am seeking your assistance in receiving compensation from Spirit Airlines for my lost luggage.
This is to draw your attention to your failure for losing my luggage while travelling in your company’s plane on May 6, 2021, I traveled on Flight 590 from Houston to Los Angeles then to Las Vegas. When I reached the baggage claim area, I discovered, after a 40-minute wait, that my luggage was lost. I immediately contacted the baggage claim representative, who assured me that it would be on the next plane. That was more than 30 days ago. I find it completely unprofessional how in our world today with the security and technology available to you as a large airline can completely miss-place baggage. And have such poor Customer Service. This by far have been the worst customer service & experience ever.
I regret, and strongly protest for such kind of negligence by your staff members. I had valuable items, and important documents in the luggage that could never be recovered from anywhere. Anyhow, it is entirely a mistake from your side therefore your company is liable for the missing luggage and should provide me the amount equal to all valuable goods packed in the luggage.
It has been more than 30 days, and I must insist that you reimburse me immediately. I have been on the Spirit Airlines Baggage Portal & my account will not load as if it has been deleted , I have called baggage services over 25 times to get nowhere. No one will reply to my messages or update the portal. I Did get a customer rep one time and she was so rude. But not only have I had to spend numerous hours filling out claim forms, making phone calls and writing letters to get no reply or any follow up calls about my claim or luggage, but to make matters worse
it now has been more than 30 days and I still have not received the compensation & it was also my birthday & vacation which was ruined because of this. I would highly appreciate if you could investigate the situation
the worst customer service ever

 by Nikki

My daughter’s friend flew into O’hare on Spirit Airlines . Her bag was one of about 38 lost and they were told to just make the 2 and 1/2 hour trip back tomorrow and sit and wait at the bag check terminal at the same time she landed today and hope her bag magically appears. I’ve been communicating with them all day and all though I’ve given them all the information they asked for to try and resolve it, i keep getting automated responses with no definitive answers.
24 hours later this is my Facebook post, to exhausted to be creative
Andddd the saga continues with Spirit Airlines
They’ve stopped responding to my messages. Half the bags came in last night. She went back to the airport after the understandably disgruntled had dissipated and explained to the lady that she was leaving for a cross country trip and it would be very hard for her to spend another 5 hours in the car tomorrow to get her bag. Yet they didn’t put her bag on that flight. Instead she called this morning and was told to head back to the airport that the bag would be there at 7:30 when she was originally told to get there at 9am. She gets there, the flight was delayed due to the weather, and her bag won’t be there until noon. Hopefully. Spirit Airlines , pitiful treatment of your customers. Make people pay for checked bags then treat them this way. You should be ashamed!

If you want to Contact Spirit Airlines customer service & support? There are different ways to get in touch with Spirit Airlines. You can contact them via their toll free contact number & this is the best way.

Spirit Airlines are available to assist you by telephone, mail, in person at an office, or electronically through the internet at customersupport.spirit.com/en-us.

Spirit Airlines Contact Number

1 (855) 728-3555 / 801-401-2222 – Customer Service

You can speak with Spirit Airlines customer support by calling 1 (855) 728-3555 / 801-401-2222 number directly.

Speak with a real customer service executive and find fair solution to your problem that is easy & fast. Spirit Airlines customer support is available 24 hours a day, 7 days a week.

If you can’t satisfied talking to this number, please contact Spirit Airlines on one of the phone number listed below

Spirit Airlines Contact/Phone Numbers

Spirit Airlines DEPARTMENTCONTACT NUMBER
Customer service1 (855) 728-3555 / 801-401-2222
Assistance for the hearing impaired711
Spirit Vacations877-474-8006

Best Toll-Free/800 Customer Service Phone Number of Spirit Airlines

Call 1 (855) 728-3555 / 801-401-2222

This is the best customer service phone number that you can use. Using this toll free 800 number, you can directly contact the Spirit Airlines customer agent. You can use this number for various tasks such as

  • Manage a Reservation
  • Payment
  • Baggage Charges
  • Seating
  • Refund
  • Cancel Flight
  • Flight Status
  • A different issue

Spirit Airlines Head Office Contact Number

Corporate Head office address of Spirit Airlines.

2800 Executive Way #6542, Miramar, FL 33025

For any general inquiries, please contact Spirit Airlines head office number : +1 954-447-7828

Contacting Spirit Airlines – by phone or otherwise

Even though 1 (855) 728-3555 / 801-401-2222 is a Spirit Airlines’s finest toll-free number, there are other 9 great ways of getting in contact with Spirit Airlines.

Apart from calling, the upcoming favorite alternative for customers searching for assistance is through online chat support of Spirit Airlines.

If you feel this information is wrong or know any other ways to contact Spirit Airlines, please let us know so we can discuss with other consumers.

Spirit Airlines Email Support

Spirit Airlines Email can be a convenient way to communicate with customer service department. You can email Spirit Airlines at one of the support email addresses given below.

Spirit Airlines Customer Service : customersupport@spirit.com

Contact Through Social Media, Website & App

If you want any flight or reservation information, baggage & payment related issues, Try using social media to contact Spirit Airlines. Go to their Twitter, Facebook or official Website, and click on the “message” button.

Spirit Airlines Live Chat Support

Live chat support is one of the fastest way to contact Spirit Airlines . But Spirit Airlines does not offer customer support through live chat. You can also connect Spirit Airlines with different ways like a Social Media, Email Support, Phone Number.

Customer Service Hours of Spirit Airlines

Mon to Friday: 24 Hours open
Saturday : 24 Hours open
Sunday : 24 Hours open

Store hours todayOpening HoursClosing Hours
Monday24 Hours open24 Hours open
Tuesday24 Hours open24 Hours open
Wednesday24 Hours open24 Hours open
Thursday24 Hours open24 Hours open
Friday24 Hours open24 Hours open
Saturday24 Hours open24 Hours open
Sunday24 Hours open24 Hours open

Spirit Airlines Holiday Hours

Spirit Airlines customer service is open on most public holidays. Our self serve functions are available 24/7.
Christmas Day and Easter Sunday: Closed

Public Holidays

New Year’s Day
Martin Luther King, Jr. Day
Memorial Day
Independence Day
Labor Day
Thanksgiving Day
Christmas Day

Get in touch with various departments of Spirit Airlines

Spirit Airlines customer service

Spirit Airlines toll-free number is 1 (855) 728-3555 / 801-401-2222. To get assistance from Spirit Airlines customer support for any question and concerned related to airline’s service like a, book tickets, cancel tickets, special seat requests, weight limits of a bag, charges for extra baggage, cancel and refund policy, you can dial their main customer service number at 1 (855) 728-3555 / 801-401-2222. If you are deaf or hard of hearing, call their toll-free TTY number 711.

Using the online contact form may also help speed up the process of speaking with a customer service agent as quickly as possible. Contact their helpline support number that is open 24 hours a day, 7 days a week.

Spirit Airlines Reservation Department

  • To change or cancel Spirit reservation call at 855-728-3555.
  • visiting  My Trips, entering their name and confirmation number, then proceeding with the steps to change or cancel a flight
  • texting at 48763 or using 801-401-2222 on WhatsApp
  • direct messaging on their social media
  • speaking to a Guest Service Agent at their local airport

Contact Spirit Airlines for Bags

If you have any problem or query regarding this department like a baggage charge, baggage claim, lost or found, to visit on Spirit Bags department webpage.

For delayed bags within 5 days of travel, please contact your arriving airport. Their phone numbers can be found here.

For items left on the aircraft or at the terminal, please contact the stations. Their phone numbers can be found here. Lost items that are recovered are held at the airport for 30 days.

And for any additional inquiries, please send a message, here: www.spirit.com/help and a representative will respond within 1-2 business days.

Spirit Refund

Refunds are allowed for reservations made 7 days or more prior to your departure, provided that you make the refund request within 24 hours of your initial reservation.

FAQs

Is Spirit Airlines a good Airlines?
Spirit Airlines had an on-time arrival rate of only 60.7% and a flight cancellation rate of 3.6% according to the June 2023 Air Travel Consumer Report. This puts the airline at the bottom among major airlines in the United States for both delays and cancellations. As a comparison, Delta Air Lines, which ranked No.

Does Spirit allow carry-on bags?
Spirit Airlines passengers are charged for both carry-on and checked bags. This is so that the airline can keep their ticket prices low. However, one personal item that fits entirely in the smaller sizer box (such as a purse, small backpack, etc) is included with your ticket.

Is Spirit ok to fly now?
Spirit Airlines, like all airlines in the United States, meets safety standards set by the Federal Aviation Administration (FAA). While it has had past incidents, it’s considered safe for passengers as it adheres to industry safety regulations.

Why is Spirit plane so cheap?
The popular airline keeps its tickets cheap by limiting what seats you can choose. If you book a standard ticket, you can only choose a seat from the selection provided to you. However, you have to pay a fee if you want a seat in a more preferred location.

Hopefully, We helped you to get some genuine Customer Service Phone numbers for Spirit Airlines .

Got some questions? Or some suggestions? That’s why we’ve got a review section on this site! You can feel free to leave a review or two down below and we’ll get back to you as soon as possible!

We love reading your messages……

Also Read : Target Customer Service

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Spirit Airlines Customer Reviews

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Spirit Airlines
Average rating:  
 3 reviews
 by keni

Mistakenly booked a flight for the wrong dates. Cancelled the flight a full week in advance, but had already paid $250 for two people’s checked baggage for round trip flights. Spirit told me I was ineligible to receive a refund for my baggage cost even though they did not provide me with the service. Spirit airlines stole from me and told me it was my fault essentially. Will never attempt to fly this airline ever again. Pay more money for a more reputable airline, period.

 by Toccara

I recently had an extremely upsetting and very costly experience with your airline regarding lost luggage I am seeking your assistance in receiving compensation from Spirit Airlines for my lost luggage.
This is to draw your attention to your failure for losing my luggage while travelling in your company’s plane on May 6, 2021, I traveled on Flight 590 from Houston to Los Angeles then to Las Vegas. When I reached the baggage claim area, I discovered, after a 40-minute wait, that my luggage was lost. I immediately contacted the baggage claim representative, who assured me that it would be on the next plane. That was more than 30 days ago. I find it completely unprofessional how in our world today with the security and technology available to you as a large airline can completely miss-place baggage. And have such poor Customer Service. This by far have been the worst customer service & experience ever.
I regret, and strongly protest for such kind of negligence by your staff members. I had valuable items, and important documents in the luggage that could never be recovered from anywhere. Anyhow, it is entirely a mistake from your side therefore your company is liable for the missing luggage and should provide me the amount equal to all valuable goods packed in the luggage.
It has been more than 30 days, and I must insist that you reimburse me immediately. I have been on the Spirit Airlines Baggage Portal & my account will not load as if it has been deleted , I have called baggage services over 25 times to get nowhere. No one will reply to my messages or update the portal. I Did get a customer rep one time and she was so rude. But not only have I had to spend numerous hours filling out claim forms, making phone calls and writing letters to get no reply or any follow up calls about my claim or luggage, but to make matters worse
it now has been more than 30 days and I still have not received the compensation & it was also my birthday & vacation which was ruined because of this. I would highly appreciate if you could investigate the situation
the worst customer service ever

 by Nikki

My daughter’s friend flew into O’hare on Spirit Airlines . Her bag was one of about 38 lost and they were told to just make the 2 and 1/2 hour trip back tomorrow and sit and wait at the bag check terminal at the same time she landed today and hope her bag magically appears. I’ve been communicating with them all day and all though I’ve given them all the information they asked for to try and resolve it, i keep getting automated responses with no definitive answers.
24 hours later this is my Facebook post, to exhausted to be creative
Andddd the saga continues with Spirit Airlines
They’ve stopped responding to my messages. Half the bags came in last night. She went back to the airport after the understandably disgruntled had dissipated and explained to the lady that she was leaving for a cross country trip and it would be very hard for her to spend another 5 hours in the car tomorrow to get her bag. Yet they didn’t put her bag on that flight. Instead she called this morning and was told to head back to the airport that the bag would be there at 7:30 when she was originally told to get there at 9am. She gets there, the flight was delayed due to the weather, and her bag won’t be there until noon. Hopefully. Spirit Airlines , pitiful treatment of your customers. Make people pay for checked bags then treat them this way. You should be ashamed!