Contact Xfinity Through Social Media

How to contact Xfinity through social media? Message Xfinity through social media websites like Facebook or Twitter and also through Website, App & Xfinity forum Support.

facebook.com/xfinity

twitter.com/XFINITY

xfinity.com

Use above link to launch social media support
Chat Hours :

If you have a small issue with an Xfinity products or services, or technical issue, try using social media to contact Xfinity . Go to the official Xfinity Twitter or Facebook, and click on the “message” button. Compose a short message that briefly explains your issue, and wait to hear back from their representative.

Why do you want to chat with Xfinity Social media?
Chat Topics
  • General Support
  • Returns
  • Refunds
  • Payments
  • Change Plan
  • Cancel Service
  • Complaint
  • For different reason

Popular chat topics by Xfinity Recent Customers

Solved: Change Plan
Solved: Cancel Service
Chat for a different reason

Xfinity Live Chat Support Statistics

Xfinity Twitter Supporttwitter.com/XFINITY
Xfinity Website Supportxfinity.com
Contact DepartmentXfinity Customer Service
Customer service hoursopen 24 hours a day, 7 days a week
Is Call-back availableNo
Normal response timeWithin an Hour
Alternate methodsphoneemailweb
Quality of help87%
Best phone number1 (800) 934-6489

Contacting Xfinity by Social media or otherwise

Even though Xfinity Social media Support is great, you will find 5 complete ways of getting in contact with them. Apart from social media, the upcoming favorite alternative for customers searching for assistance is through Phone number support for Xfinity . You can reach Xfinity customer support by calling 1 (800) 934-6489 number directly.  If you fXfinityl this information is wrong or know of other ways to get Xfinity , please let us know so we can discuss with other consumers.

Contact Xfinity through website & app

Customers can also get support from Xfinity Website and Application. In website, there are many options available for customer service. Here are the links of website & different apps of Xfinity for you.

Website: Website

Xfinity My Account: IOS App , Android App

Xfinity Stream: IOS App , Android App

App for Xfinity xFi: IOS App , Android App

Xfinity WiFi Hotspots: IOS App , Android App

Xfinity Mobile: IOS App , Android App

The Xfinity Home App: IOS App, Android App

Xfinity Connect: IOS App , Android App

Xfinity TV Remote: IOS App , Android App

The Xfinity Authenticator App: IOS App , Android App

Xfinity Customer Reviews

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Average rating:  
 4 reviews
 by Catharine on Xfinity

Actually I would give xfinity minus stars but that was not an option.
My husband spent close to four hours over two days on the phone with your staff, and until now our issues have not been resolved.

The line keeps dying mid sentence and your staff, despite asking for the number, never called back.

We live in Peoria Illinois and we are trying to get a Proinstal.

It’s really unfortunate that such a major corporation does not have the ability to deal with such basic customer service.

 by Marci G on Xfinity

Worst mobile experience ever in my life. Told Apple Phones were free, no contracts etc as a new customer with a BYOD deal... not true. Was in a 2 year contract, with payments, charged $483 in overages (I was on a pay by the gig plan and never left the house) this specific phone was for my 12 year old special needs kid who is on life support, and he turned off the WIFI on accident. I tried to unlock the phone and 3 times after calling and going to the store - after paying the phones off, the phones were not unlocked.... It's been a nightmare. I just finished a complaint to the BBB.

 by Jacob E Brunk on Xfinity

I have been working with Xfinity for over 6 months with Technical Support/Customer Service because my cell purchased the last of July 2020 began to do all kinds of things like, dropping calls, connecting to numbers that were not dialed, calls from unknown persons coming in OVER calls that I had made (when it is a bank, that is BAD). I had been informed that I would need a new SIM card by three techs. The first never sent them but the third did, and now my phone is completely worthless because I cannot receive calls, my contacts are gone, as well as my calendar (for the past, current, and future. The techs have said there is nothing more they can do and so I should take the phone to a repair shop, for which I would have to pay for the repair. AND THIS IS NUMBER ONE CUSTOMER SERVICE by whose standards? Let's get satisfaction before the moon turns to green cheese!

Hopefully, We helped you to get some genuine Contact numbers for Xfinity Customer Service.

More Ways to Contact Xfinity

All Contacts of Xfinity
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Make Complaint to Xfinity
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