DIRECTV Help Pages is the best option when trying to contact DIRECTV customer service. You can contact via DIRECTV Customer FAQ, Forum, and Online Help.
Contact DIRECTV Help @ support.directv.com/
General Problems that DIRECTV Customers searching for
- Service Outage
- Cancel Account
- Account Management
- Billing & Payment Inquiry
- Ordering DIRECTV
- DIRECTV Programming
- Receivers & Other Equipment
- Technical Support
Contacting DIRECTV Help Pages
This is the official customer support page of DIRECTV, which contains different options for contacting them about a variety of issues.
If you are looking for DIRECTV’s best customer help page or faq or forum, this is the best entry point.
DIRECTV Frequently Asked Questions
How do I cancel my DIRECTV service?
To disconnect your service:
CALL A REPRESENTATIVE: and say ‘disconnect DIRECTV’
800.531.5000 The helpline is open 8.00 AM – 12:00 AM everyday
DIRECTV error code 771
A 771 error occurs when your receiver is no longer communicating with their satellite, which may interrupt your TV signal. This is usually weather related but you can still watch TV while you wait for a storm to pass. Here’s how:
- Select List on your DIRECTV remote control to access your DVR playlist
- Watch online at directv.com/entertainment
- Watch on the DIRECTV App (Download for free in your app store)
- Go to Ch. 1000 to browse on demand content or Ch. 1100 for the latest movie releases in DIRECTV Cinema
How do I reset my DIRECTV receiver?
There are two ways you can reset your receiver:
Press the reset button
- Step 1
On many DIRECTV receivers there is a red reset button located on the front or inside the access panel. Press it, then wait for your receiver to restart.
Unplug your receiver
- Step 1
Unplug your receiver’s power cord from the electrical outlet, wait 15 seconds, and plug it back in.
- Step 2
Press the Power button on the front panel of your receiver. Wait for your receiver to restart.
Still having issues?
Call at 800-531-5000 and select the option for technical assistance.
Other Ways to Contact DIRECTV
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