DirecTV Help Pages

DIRECTV Help Pages is the best option when trying to contact DIRECTV customer service. You can contact via DIRECTV Customer FAQ, Forum, and Online Help.

Contact DIRECTV Help @

Navigate to If you have a problem with Receivers, Account, Online Services, click on this link or paste it into the search bar of your browser and hit enter to go to the page.

General Problems that DIRECTV Customers searching for

  • Service Outage
  • Cancel Account
  • Account Management
  • Billing & Payment Inquiry
  • Ordering DIRECTV
  • DIRECTV Programming
  • Receivers & Other Equipment
  • Technical Support
  • Complaint

Contacting DIRECTV Help Pages

This is the official customer support page of DIRECTV, which contains different options for contacting them about a variety of issues.

If you are looking for DIRECTV’s best customer help page or faq or forum, this is the best entry point.

If that doesn’t work, contact DIRECTV directly by calling their customer service number at 1 (800) 531-5000

DIRECTV Frequently Asked Questions

How do I cancel my DIRECTV service?

To disconnect your service:


800.531.5000 The helpline is open 8.00 AM – 12:00 AM everyday

DIRECTV error code 771

A 771 error occurs when your receiver is no longer communicating with their satellite, which may interrupt your TV signal. This is usually weather related but you can still watch TV while you wait for a storm to pass. Here’s how:

  • Select List on your DIRECTV remote control to access your DVR playlist
  • Watch online at
  • Watch on the DIRECTV App (Download for free in your app store)
  • Go to Ch. 1000 to browse on demand content or Ch. 1100 for the latest movie releases in DIRECTV Cinema
How do I reset my DIRECTV receiver?

There are two ways you can reset your receiver:

Press the reset button

  • Step 1
    On many DIRECTV receivers there is a red reset button located on the front or inside the access panel. Press it, then wait for your receiver to restart.

Unplug your receiver

  • Step 1
    Unplug your receiver’s power cord from the electrical outlet, wait 15 seconds, and plug it back in.
  • Step 2
    Press the Power button on the front panel of your receiver. Wait for your receiver to restart.

Still having issues?
Call at 800-531-5000 and select the option for technical assistance.

Other Ways to Contact DIRECTV

All Contacts of DIRECTV
DIRECTV Phone Number
DIRECTV Customer Service
Contact DIRECTV Through Email
Contact DIRECTV Through Live Chat
DIRECTV Corporate Office
Contact DIRECTV Through Social Media
Make Complaint to DIRECTV
Login in to DIRECTV

DIRECTV Customer Reviews

Average rating:  
 1 reviews
 by Jeck on DIRECTV

Directv is great EXCEPT, for the love of all things sane, PLEASE stop streaming the same ads back to back! It’s extremely annoying and does nothing to entice me!!