Dominion Power Help Pages is the best option when trying to contact Dominion Power customer service. You can contact via Dominion Power Customer FAQ, Forum, and Online Help.
Contact Dominion Power Help @ dominionenergy.com/contact-us
Navigate to https://www.dominionenergy.com/contact-us. If you have a problem with Dominion Power Services, click on this link or paste it into the search bar of your browser and hit enter to go to the page.
General Problems that Dominion Power Customers searching for
- Pay Bill
- Budget Billing
- Understanding Your Bill
- Report & Check Outages
- Start Service
- Transfer Service
- Stop Service
- Technical support
- Service Problem
Contacting Dominion Power Help Pages
This is the official customer support page of Dominion Power, which contains different options for contacting them about a variety of issues.
If you are looking for Dominion Power’s best customer help page or FAQ or forum, this is the best entry point.
Dominion Power Frequently Asked Questions
How do I submit a complaint?
Call on 1 (757) 857-2112 and speak with one of the Customer Care Associates. They’re trained to respond to your questions promptly and accurately. If you are not pleased with the response for your concern, ask to have it reviewed by a manager.
Why does my neighbor have power and I don’t?
Storm damage may affect main power lines, individual circuits or both. It is possible your individual circuit could be ruined or you might be on a different main power line than your neighbor. If your neighbor’s power is back but yours is not, please report your outage.
How do I cancel Dominion Power?
Cancel Dominion Power over the phone
Contact Dominion Power customer service on 1 (757) 857-2112.
How do I start service with Dominion Power?
There are three ways to sign up:
- Complete their online enrollment form. It’s quick and easy!
- Sign in to Manage Your Account. In the side menu, select Energy Conservation and enroll.
- Call Customer Service at 1 (757) 857-2112 and tell them you want to buy Dominion Energy Green Power.
Can I pay my Dominion energy bill with a credit card?
They offer information on the types of payment it is possible to use, transaction fees, if payments apply, and more. Since options for paying with debit or credit cards may fluctuate depending on place, the first step is to choose your state.
Other Ways to Contact Dominion Power
All Contacts of Dominion Power
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Make Complaint to Dominion Power
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Dominion Power Customer Reviews
Submit your review
We've had service from Dominion Energy (formerly Virginia Power) for several decades, now. The continuity of service has not always been great--we once went six weeks without power following Hurricane Isabel--but in the past few years, they've become far more reliable. We usually have power restored within 24-48 hours.
I was promised that a supervisor would call me back yesterday…no show.
Today I went through the transfers, etc. again an was told that I could remain on the line for 5 to 10 minutes to speak to a supervisor. I again requested a call back and was told a supervisor “may” call me back!
What goes here???