DoorDash Help Pages is the best option when trying to contact DoorDash customer service. You can contact via DoorDash Customer FAQ, Forum, and Online Help.
Contact DoorDash Help @ help.doordash.com
Navigate to help.doordash.com. If you have a problem with Order, Delivery, Payment, Online Services, click on this link or paste it into the search bar of your browser and hit enter to go to the page.
General Problems that DoorDash Customers searching for
- Account Access
- DoorDash Order
- Delivery
- Missing or Incorrect Item
- Service Problem
- Complaint
Contacting DoorDash Help Pages
This is the official customer support page of DoorDash, which contains different options for contacting them about a variety of issues.
If you are looking for DoorDash’s best customer help page or faq or forum, this is the best entry point.
If that doesn’t work, contact DoorDash directly by calling their customer service number at 1 (855) 431-0459.
DoorDash Frequently Asked Questions
How do I know if DoorDash delivers to me?
The easiest way to check if DoorDash is available in your area is to begin the self-signup process. You will be instantly notified upon selecting Get Started if your region is serviced by DoorDash. If they do service your area, continue through the self-signup.
Will DoorDash deliver cigarettes?
No. DoorDash does not support the sale or delivery of any tobacco products, including related items like JUUL devices and vape pens.
How do I get free delivery with DoorDash?
When a customer logs into DoorDash, they will see “Free delivery over $15” in place of the delivery fee from your stores. Stores that enroll in First Order, $0 Delivery Fee are also given priority placement in their app and website via carousel inclusion.
How do I report a problem with DoorDash?
How can I report a missing or incorrect item from my order?
- Select an order from the Orders tab.
- Tap “Help” in the top right-hand corner.
- Under “Order Issues,” select “Missing items” or “Items made incorrectly”, depending on the scenario.
- Follow the prompts on the screen.
How long does it take DoorDash to refund?
If the charge has been posted, you should expect your refund to appear on your statement within five to seven business days from the date listed in the refund email and in the app
How do I cancel my order?
The quickest way to cancel an order is by using the Self-Help function of your mobile app or desktop:
Mobile app users
- Select the order from the Orders tab
- Tap “Help” in the top right-hand corner
- Under the Help Menu select “Cancel Order” or click on the “Cancel Order” button in the Order Details section
- Follow the prompts on the screen
Desktop users
- Select the button with three lines on the top left-hand corner.
- Select Orders and choose the live order you’d like to cancel
- Then Select “Help” on the right-hand side
- Select “Cancel Order”
- Follow the prompts on the screen
Other Ways to Contact DoorDash
All Contacts of DoorDash
DoorDash Phone Number
DoorDash Customer Service
Contact DoorDash Through Email
Contact DoorDash Through Live Chat
DoorDash Corporate Office
Contact DoorDash Through Social Media
DoorDash Hours
Make Complaint to DoorDash
Login in to DoorDash
DoorDash Customer Reviews
So you pay at least 10% more for every item you order, plus a "service fee" (which they try to hide, adding it in with the tax), plus a delivery fee, and they also want you to tip the driver (I feel sorry for their drivers!). Sorry, I'd rather deal with a much more honest and ethical company.