E-ZPass NJ Help Pages

E-ZPass NJ Help Pages is the best option when trying to contact E-ZPass NJ customer service. You can contact via E-ZPass NJ Customer FAQ, Forum, and Online Help.

Contact E-ZPass NJ Help @ ezpassnj.com/en/about/faqs.shtml

Navigate to https://www.ezpassnj.com/en/about/faqs.shtml. If you have a problem with E-ZPass NJ services, click on this link or paste it into the search bar of your browser and hit enter to go to the page.

General Problems that E-ZPass NJ Customers searching for

  • Billing
  • Payment Due
  • Transponder Support
  • Lost or Stolen E-ZPass tag
  • Return & Refund
  • Complaint

Contacting E-ZPass NJ Help Pages

This is the official customer support page of E-ZPass NJ, which contains different options for contacting them about a variety of issues.

If you are looking for E-ZPass NJ’s best customer help page or faq or forum, this is the best entry point.

If that doesn’t work, contact E-ZPass NJ directly by calling their customer service number at (888) 288-6865.

E-ZPass NJ Frequently Asked Questions

What do I do if I have an E-ZPass but go through a cash lane?

Keep driving, but obey the 5 MPH speed limit. All Port Authority toll lanes are equipped with E-ZPass readers. Your account will be billed just as if you had gone through an E-ZPass-only lane.

Which tunnels and bridges are operated by The Port Authority of NY and NJ?

The Port Authority operates and maintains all of the crossings between New York City and New Jersey.

  • George Washington Bridge
  • Lincoln Tunnel
  • Holland Tunnel
  • Bayonne Bridge
  • Goethals Bridge
  • Outerbridge Crossing
How to return ezpass tag NJ?

Send your tag(s) to the New Jersey E-ZPass Customer Service Center, P.O. Box 52003, Newark, NJ 07101-8203. When your tag is received in good condition, they will refund your tag deposit, if applicable, plus any unused toll balance, generally within 30 days.

What is the toll to cross the Port Authority’s bridges and tunnels?

The cash toll is always the same, regardless of the crossing or the time of day. The toll is only charged when crossing into New York City. There are no tolls charged when leaving New York City.

What are peak and off-peak travel times?

Peak periods are 6 to 10 a.m. and 4 to 8 p.m., Monday through Friday, and 11 a.m. to 9 p.m. on Saturdays and Sundays. All other times are off-peak.

How can I keep track of my account?

You will receive a periodic statement that will detail all tolls by E-ZPass tag, location and amount, as well as any payments you have made. You can also call 800 333-TOLL (8655), or check your account on the E-ZPass website at any time.

What do I do if my E-ZPass tag is lost or stolen?

If your tag is lost or stolen, report it immediately to the appropriate Customer Service Center, or by accessing your account under account information. The tag will be deactivated. You will not be responsible for any charges incurred after you report a lost or stolen tag.

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