Equifax Help Pages

Equifax Help Pages is the best option when trying to contact Equifax customer service. You can contact via Equifax Customer FAQ, Forum, and Online Help.

Contact Equifax Help @ equifax.com/personal/contact-us/

Navigate to equifax.com/personal/contact-us/. If you have a problem with credit report, your account click on this link or paste it into the search bar of your browser and hit enter to go to the page.

General Problems that Equifax Customers searching for

  • Cancelling Product
  • Credit Report
  • Credit Score Change
  • Fraud Protection
  • Freeze Credit
  • Unfreeze Credit
  • Locked Account

Contacting Equifax Help Pages

This is the official customer support page of Equifax, which contains different options for contacting them about a variety of issues.

If you are looking for Equifax’s best customer help page or faq or forum, this is the best entry point.

If that doesn’t work, contact Equifax directly by calling their customer service number at 1 (888) 378-4329.

Equifax Frequently Asked Questions

How do I cancel my product?

Equifax Complete™, Credit Watch™ Gold, Score Watch® or Equifax ID Patrol™:

By phone: Call at (866) 640-2273. They are available 8am-3am (ET), 7 days a week.
Online: Sign in to your account, click “My account” and then the “Manage Billing” tab. You will see a button to cancel your subscription. Once you cancel, you will receive a confirmation.

Lock & Alert:

By phone: Call at (888) 548-7878. They are available 8 am to midnight (ET), 7 days a week.

How do I replace a security freeze with a lock?

If you have a security freeze on your Equifax credit report, you can use Lock & Alert to remove the freeze and lock your Equifax credit report.

You can manage a security freeze by creating a myEquifax account, or call them at (888) 298-0045.

What is my Equifax credit score?

You’re entitled to a free copy of your credit reports every 12 months from each of the three nationwide credit bureaus by visiting www.annualcreditreport.com. You can also create a myEquifax account to get six free Equifax credit reports each year.

How do I lock my Equifax credit report?

There are two ways you can lock your Equifax credit report.

  • You can use Lock & Alert on desktop or mobile app, or
  • You can use Equifax Credit Report Control™ if it’s included in your Equifax product.

To lock your Equifax credit report using Lock & Alert, you can sign up here or log in here, or you can download the app from the Apple Store or Google Play.

How do I get my Equifax credit report?

For www.annualcreditreport.com, you can also order credit reports by phone or mail.

Phone: Call (877) 322-8228. You will go through an identity verification process over the phone, and your Equifax credit report will be mailed to you within 15 days.

Other Ways to Contact Equifax

All Contacts of Equifax
Equifax Phone Number
Equifax Customer Service
Contact Equifax Through Live Chat
Contact Equifax Through Email
Help Pages Support
Equifax Corporate Office
Equifax Hours
Make Complaint to Equifax
Login in to Equifax

Equifax Customer Reviews

Average rating:  
 1 reviews
 by jonson on Equifax

After 2.5 months (6 calls) and a Better Business Complaint, Equifax has been unable to determine a root cause and resolution for me to access my security freeze. Customer Service is nonexistent. I would recommend not purchasing any product, or doing any business with Equifax. The cost in frustration is too high!