Gap Help Pages is the best option when trying to contact Gap customer service. You can contact via Gap Customer FAQ, Forum, and Online Help.
Contact Gap Help @ https://www.gap.com/customerService
Navigate to https://www.gap.com/customerService. If you have a problem with Online Order, Change / Cancel Order, Shipment issue, click on this link or paste it into the search bar of your browser and hit enter to go to the page.
General Problems that Gap Customers searching for
- Gift cards
- Track your order
- Change or cancel
- Changing Orders
- Get order status
- Returns & Exchanges
- Refunds and credits
- Payment options
Contacting Gap Help Pages
This is the official customer support page of Gap, which contains different options for contacting them about a variety of issues.
If you are looking for Gap’s best customer help page or faq or forum, this is the best entry point.
Gap Frequently Asked Questions
How do I return or exchange an item I bought online?
Returns sent by mail are being delayed 4–6 weeks due to high volume and additional safety precautions taken by shipping carriers and at our return center.
How to check my order status?
To check your order status
Click “Orders and returns” to track your order. This link also appears in the top right corner of the website, above the Checkout button. You can either sign into your account to see your recent order history, or you can look up a single order by entering the order number and your email address.
Can I change or cancel my order?
Contact Gap customer service via phone at 1.800.427.7895, immediately after placing your order.
Their automated processes fill orders extremely quickly, so the time window for changes or cancellations is very short.
Will Gap accept returns after 45 days?
After 45 days, you can return the item for a Merchandise Certificate by Mail for the current selling price. … You can still return merchandise after 45 days. You’ll receive a merchandise certificate via mail for the current selling price of the items.
Are gap returns free?
Returns and exchanges are free when you use our prepaid return shipping label or when you return in store. You have up to 45 days to return items purchased at Gap, Old Navy and Banana Republic.