JCPenney Complaints

How to make a Complaint to JCPenney

You should call JCPenney complaints line in the first instance on 1-800-322-1189. Helplines are open 24 hours a day, 7 days a week. If this does not resolve matters, then further steps can be taken. Further information is on the website along with details of alternative contact options such as contact form and email.

JCPenney complaint contacts like Phone, email and support form

Complaint via Phone number : 1-800-322-1189

The Complaint via Email :

Complaint via  Support Form :

JCPenney complaint website :


Corporate Head Office address

6501 Legacy Dr, Plano, TX 75024

For any general inquiries, please contact JCPenney head office number : (972) 431-1000


Is JCPenney only in the US?
Penney OpCo LLC, doing business as JCPenney and often abbreviated JCP, is an American department store chain that operates 664 stores across 49 U.S. states and Puerto Rico.

Can you shop JCP online?
JCPenney sales are designed with you in mind, and you can save even more with JCPenney coupons. Shop online today with free shipping available!

Is there still a JCPenney catalog?
After five years, JCPenney reintroduces catalog mailings. feature more of a magazine look and feel. The value of direct mail got a huge validation when retailer JCPenney recently announced that it is again betting big on print by relaunching its flagship catalog.

What happened to JCPenney home?
Despite its bankruptcy filing and plans to close about 29% of its stores, J.C. Penney has launched a new home brand. The chain announced Tuesday that its new Linden Street bedding brand is now available online and is “a significant enhancement to its home merchandise division.”

Hopefully, We helped you to get some genuine records for JCPenney Complaint information.

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JCPenney Customer Reviews

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Average rating:  
 2 reviews
 by John Moore on JCPenney

I recently visited the SouthPoint store and luckily met Marlene Hughes. I just found her name so my review is tardy. I got to the store late because I found out close to closing time that we were getting unexpected guests and needed lots of bedding, etc.

 by jonson on JCPenney

Maua is who made this shoping trip injoyabe and rewarding. I enjoyed talking with her, When she was checking me out or ringing me up, She found a way to doubling my savings, it was like she whated to pay me to take the clothing. Maua Thank you and hope to see you soon