JCPenney Complaints

How to make a Complaint to JCPenney

You should call JCPenney complaints line in the first instance on 1-800-322-1189. Helplines are open 24 hours a day, 7 days a week. If this does not resolve matters, then further steps can be taken. Further information is on the website along with details of alternative contact options such as contact form and email.

JCPenney complaint contacts like Phone, email and support form

Complaint via Phone number : 1-800-322-1189

The Complaint via Email :

Complaint via  Support Form :

JCPenney complaint website :


Corporate Head Office address

6501 Legacy Dr, Plano, TX 75024

For any general inquiries, please contact JCPenney head office number : (972) 431-1000

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