How to make a Complaint to JCPenney
You should call JCPenney complaints line in the first instance on 1-800-322-1189. Helplines are open 24 hours a day, 7 days a week. If this does not resolve matters, then further steps can be taken. Further information is on the website along with details of alternative contact options such as contact form and email.
JCPenney complaint contacts like Phone, email and support form
Complaint via Phone number : 1-800-322-1189
The Complaint via Email : support@jcp.com
Complaint via Support Form : https://www.jcpenney.com/m/customer-service
JCPenney complaint website : https://www.jcpenney.com
Tweet: twitter.com/jcpenney
Corporate Head Office address
6501 Legacy Dr, Plano, TX 75024
For any general inquiries, please contact JCPenney head office number : (972) 431-1000
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