JCPenney Email Support

JCPenney Email support is available @ You can use it to solve your general problem like check order status, change order, cancel order etc.

Average reply time: (8 hours)

Why do customers write email to JCPenney
  • Billing and Payments.
  • Website Help
  • Cancel Order
  • Change Order
  • Return & Refund
  • Gift Card
  • Move Service

Contact JCPenney Customer Service –

Send an email to JCPenney customer support at

Compose an email that includes all of the important information, such as Online Order, Change Order, Cancel Order, Return & Refund, and your contact information. Explain the issue in as much detail as possible and wait for a response from JCPenney customer service department.

As an alternative, you can email JCPenney customer service at one of the support email addresses given below.

JCPenney Customer
Corporate Office

JCPenney Customer Email Support

Mailing DepartmentJCPenney Customer Service
Customer service hours24 hours, 7 days
Is Call-back availableNo
Normal response timeWithin 3 Days
Alternate methodsphone, web, chat, help pages
Quality of help92%
Best phone number1-800-322-1189

Contacting JCPenney – by Email or otherwise

Even though is JCPenney’s great customer service tool, you will find 10 complete ways of getting in contact with them.

Apart from email, the upcoming favorite alternative for customers searching for assistance is through Phone number support for JCPenney .

If you feel this information is wrong or know of other ways to get JCPenney , please let us know so we can discuss with other consumers.

Head Office Address

Corporate Head office address of JCPenney .

6501 Legacy Dr, Plano, TX 75024

For any general inquiries, please contact JCPenney head office number : (972) 431-1000

JCPenney Customer Reviews

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Hopefully, We helped you to get some genuine contact emails for JCPenney Customer Service.

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More Ways to Contact JCPenney

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JCPenney Corporate Office
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