JCPenney Email Support

JCPenney Email support is available @ You can use it to solve your general problem like check order status, change order, cancel order etc.

Average reply time: (8 hours)

Why do customers write email to JCPenney
  • Billing and Payments.
  • Website Help
  • Cancel Order
  • Change Order
  • Return & Refund
  • Gift Card
  • Move Service

Contact JCPenney Customer Service –

Send an email to JCPenney customer support at

Compose an email that includes all of the important information, such as Online Order, Change Order, Cancel Order, Return & Refund, and your contact information. Explain the issue in as much detail as possible and wait for a response from JCPenney customer service department.

As an alternative, you can email JCPenney customer service at one of the support email addresses given below.

JCPenney Customer
Corporate Office

JCPenney Customer Email Support

Mailing DepartmentJCPenney Customer Service
Customer service hours24 hours, 7 days
Is Call-back availableNo
Normal response timeWithin 3 Days
Alternate methodsphone, web, chat, help pages
Quality of help92%
Best phone number1-800-322-1189

Contacting JCPenney – by Email or otherwise

Even though is JCPenney’s great customer service tool, you will find 10 complete ways of getting in contact with them.

Apart from email, the upcoming favorite alternative for customers searching for assistance is through Phone number support for JCPenney .

If you feel this information is wrong or know of other ways to get JCPenney , please let us know so we can discuss with other consumers.

Head Office Address

Corporate Head office address of JCPenney .

6501 Legacy Dr, Plano, TX 75024

For any general inquiries, please contact JCPenney head office number : (972) 431-1000

Reference Link


Is JCPenney only in the US?
Penney OpCo LLC, doing business as JCPenney and often abbreviated JCP, is an American department store chain that operates 664 stores across 49 U.S. states and Puerto Rico.

Can you shop JCP online?
JCPenney sales are designed with you in mind, and you can save even more with JCPenney coupons. Shop online today with free shipping available!

Is there still a JCPenney catalog?
After five years, JCPenney reintroduces catalog mailings. feature more of a magazine look and feel. The value of direct mail got a huge validation when retailer JCPenney recently announced that it is again betting big on print by relaunching its flagship catalog.

What happened to JCPenney home?
Despite its bankruptcy filing and plans to close about 29% of its stores, J.C. Penney has launched a new home brand. The chain announced Tuesday that its new Linden Street bedding brand is now available online and is “a significant enhancement to its home merchandise division.”

Hopefully, We helped you to get some genuine contact emails for JCPenney Customer Service.

More Ways to Contact JCPenney

All Contacts of JCPenney
JCPenney Phone Number
Contact JCPenney Through Social Media
JCPenney Customer Service
JCPenemy Live Chat Support
Help Pages Support
JCPenney Corporate Office
JCPenney Hours
Make Complaint to JCPenney
Login in to JCPenney

JCPenney Customer Reviews

Average rating:  
 2 reviews
 by John Moore on JCPenney

I recently visited the SouthPoint store and luckily met Marlene Hughes. I just found her name so my review is tardy. I got to the store late because I found out close to closing time that we were getting unexpected guests and needed lots of bedding, etc.

 by jonson on JCPenney

Maua is who made this shoping trip injoyabe and rewarding. I enjoyed talking with her, When she was checking me out or ringing me up, She found a way to doubling my savings, it was like she whated to pay me to take the clothing. Maua Thank you and hope to see you soon