JCPenney Live Chat Support

How to chat with JCPenney? Here is the JCPenney Live chat link buy using you can chat with JCPenney Customer Support Agent.

Use above link to launch live chat.
Chat Hours:

Start chatting if you have any problem related to JCPenney services like a change order, cancel order, payment related issue.

To connect with an JCPenney representative through a messenger service, click this Live chat link and select your appropriate option like Website Help, Billing, Payment Due, Change Order, Cancel Order.

Why did you want to chat with JCPenney?
Chat Topics
  • Track My Order
  • Payment Options
  • Return Policy
  • Change/Cancel Order
  • Credit Card Benefits
  • Online Account
  • JCPenney Rewards
  • Check Gift Card Balance

Sometimes, the representative can do it for you remotely. This is also very helpful if you’re in a location where you aren’t able to talk on your phone, like a busy coffee shop or a quiet library.

Popular chat topics by JCPenney Recent Customers

  • What are JCPenney’s hours?
  • How do I pay my JCP bill by phone?
  • Can I track my order from JCPenney?
  • How do I cancel a JCPenney online order?
  • How do I check on an order from JCPenney?
  • Is JCPenney credit card free?
  • Can I buy a JCPenney gift card online?

JCPenney Live Chat Support Statistics

JCPenney Live Chat Link
Mailing DepartmentJCPenney Customer Service
Customer service hours24/7
Is Call-back availableNo
Normal response timeWithin an Hour
Alternate methodsphone, email, web
Quality of help88%
Best phone number1-800-322-1189

Contacting JCPenney – by Chat or otherwise

Even though JCPenney Live chat Support is great service, you will find 10 complete ways of getting in contact with them.

Apart from chat, the upcoming favorite alternative for customers searching for assistance is through Phone number support for JCPenney.

If you feel this information is wrong or know of other ways to get JCPenney, please let us know so we can discuss with other consumers.

People Also Ask

Q: Where is JCPenney’s corporate office?

A: JCPenney’s corporate office is located at 6501 Legacy Dr, Plano, TX 75024, United States

QHow do I Contact JCPenney’s corporate office by phone Number?

A: JCPenney’s corporate office Contact Number is (972) 431-1000.

Q: How many employees does JCPenney’s have?

A: JCPenney has 60,000 employees. 70% of JCPenney employees are women, while 30% are men.

Q: Who is the CEO of JCPenney’s?

A: Jill Soltau is the CEO of JCPenney’s.

Hopefully, we helped you to get some genuine Contact numbers for JCPenney Customer Service.

More Ways to Contact JCPenney

All Contacts of JCPenney
JCPenney Phone Number
JCPenney Customer Service
Contact JCPenney Through Social Media
JCPenney Email Support
Help Pages Support
JCPenney Corporate Office
JCPenney Hours
Make Complaint to JCPenney
Login in to JCPenney

JCPenney Customer Reviews

Average rating:  
 2 reviews
 by John Moore on JCPenney

I recently visited the SouthPoint store and luckily met Marlene Hughes. I just found her name so my review is tardy. I got to the store late because I found out close to closing time that we were getting unexpected guests and needed lots of bedding, etc.

 by jonson on JCPenney

Maua is who made this shoping trip injoyabe and rewarding. I enjoyed talking with her, When she was checking me out or ringing me up, She found a way to doubling my savings, it was like she whated to pay me to take the clothing. Maua Thank you and hope to see you soon