KLM Help Pages is the best option when trying to contact KLM customer service. You can contact via KLM Customer FAQ, Forum, and Online Help.
If you have a problem with your reservation, change or cancel flight, Online Services, click on this link or paste it into the search bar of your browser and hit enter to go to the page.
General Problems that KLM Customers searching for
- Change or Cancel Flight
- Lost Baggage
- Online Services
- Technical support
- Service Problem
Contacting KLM Help Pages
This is the official customer support page of KLM, which contains different options for contacting them about a variety of issues.
If you are looking for KLM’s best customer help page or faq or forum, this is the best entry point.
KLM Frequently Asked Questions
Can I cancel my KLM flight?
To cancel flights booked directly with KLM, just ask for a refund online. Please note that all flights on your booking will be cancelled. To cancel tickets booked with a travel agent, please contact your travel agent.
How do I book a ticket online?
Whether using your home computer, tablet computer or cellular phone (including the KLM programs ), then it’s easy to book a flight on the internet. You are able to book up to 11 months before departure at KLM.com:
- All flights at one glance, such as special offers and flights operated by their partners
- One-way flights, return flights and multiple destinations: you can also fly back from or into a different destination
How can I change my ticket?
It’s possible to change your travel dates, times and/or destination with any kind of changeable ticket kind — or if you purchased Flexibility. The shift conditions for your ticket type are found in My Trip and on your booking confirmation email.
What do I do if my baggage is damaged during my flight?
Should you find kinds of damage to your luggage, please examine this at the Baggage Service Office as soon as you arrive. If you discover the damage after departing the airport, it is possible to send a claim to your KLM Customer Contact Centre within 7 days after arrival, by e-mail or letter.