Lufthansa Help Pages

Lufthansa Help Pages is the best option when trying to contact Lufthansa customer service. You can contact via Lufthansa Customer FAQ, Forum, and Online Help.

Contact Lufthansa Help @

Navigate to If you have a problem with Online Booking, Change Flight click on this link or paste it into the search bar of your browser and hit enter to go to the page.

General Problems that Lufthansa Customers searching for

  • Make a Payment
  • Change Flight
  • Cancel Flight
  • Change Booking
  • Cancel Booking
  • Technical support
  • Complaint

Contacting Lufthansa Help Pages

This is the official customer support page of Lufthansa, which contains different options for contacting them about a variety of issues.

If you are looking for Lufthansa’s best customer help page or faq or forum, this is the best entry point.

If that doesn’t work, contact Lufthansa directly by calling their customer service number at 1 (800) 645-3880.

Lufthansa Frequently Asked Questions

How can I get my ticket refunded online?

First, please cancel your booking:

  • Click on My bookings
  • Enter your surname and booking code.
  • Select the relevant booking and click on the “Cancellation” button.
  • Confirm your selection on the following page.

If you purchased your ticket online or in a Lufthansa office, then the refund will occur automatically and you don’t have to take any additional action. If you purchased your ticket at another office or travel agency, please contact the office which issued your ticket for a refund of the ticket price.

How can I change my booking online?

Using your booking code you have access to all your flights. You can make an advance seat reservation, rebook or cancel a flight, request special meals and book a Rail&Fly ticket at any time. You may also reserve a hotel or even a rental car directly, or even take out travel insurance.

I have already requested a refund of my ticket. Can I reverse it?

Yes, with the retrieval of the FlightVoucher you cancel previously made refund orders.

How can I pay for my flight on

You can easily book and securely pay for your flight at There are number of methods of payment available like a

  • Credit Cards
  • PayPal
  • SEPA Direct Debit
  • Debit Cards
  • Sofort
  • iDEAL
  • Uplift
  • UnionPay Cards
  • eps (e-payment standard)
  • giropay
  • Cash & Miles
  • Alipay
  • QIWI Wallet
  • Bancontact
  • Dotpay
  • WeChat Pay
  • Local Payment Methods


How do I contact Lufthansa in USA?
(800) 645-3880

How do I reach Lufthansa?
To contact Lufthansa customer service assistant, dial the US Number: OTA: 1 (800) 645-3880 or 1(833) 930-2006. Contacting Lufthansa by Phone: If you’re wondering how to contact Lufthansa customer service by phone, simply dial 1 (800) 645-3880 to speak with a representative available 24/7.

Which country owns Lufthansa?
Deutsche Lufthansa AG (German pronunciation: [ˌdɔʏtʃə ˈlʊfthanzaː ʔaːˈɡeː]), commonly shortened to Lufthansa ( German: [ˈlʊftˌhanza]), serves as the flag carrier of Germany.

Does Lufthansa have online chat?
It’s quick and easy to use the chat assistant with its digital service and advice functions available 24 hours a day, 7 days a week.

Other Ways to Contact Lufthansa

All Contacts of Lufthansa
Lufthansa Phone Number
Lufthansa Customer Service
Contact Lufthansa Through Email
Lufthansa Live Chat Support
Help Pages Support
Lufthansa Corporate Office
Lufthansa Hours
Make Complaint to Lufthansa
Login in to Lufthansa

Lufthansa Customer Reviews

Average rating:  
 1 reviews
 by henni on Lufthansa

Flight was cancelled a day before without a reason. It was then impossible to get through to a useful human and instead relied on the BOT to rebook my flights which kept having technical difficulties. Eventually, the flight was rebooked and then Lufthansa refunded the expenses I incurred - but they didn't refund the flight which I think they should do. The lack of customer service is worse than the flight being cancelled.