Nordstrom Help Pages is the best option when trying to contact Nordstrom customer service. You can contact via Nordstrom Customer FAQ, Forum, and Online Help.
Contact Nordstrom Help @ https://shop.nordstrom.com/c/frequently-asked-questions
Navigate to https://shop.nordstrom.com/c/frequently-asked-questions. If you have a problem with Online order, Billing, Shipping click on this link or paste it into the search bar of your browser and hit enter to go to the page.
General Problems that Nordstrom Customers searching for
- Pay Bill Online
- Online Order
- Credit Update
- Check Order Status
- Coupons, Promotions & Sales
- Returns & Exchanges
- Shipping, Pick Up in Store
- Gift Cards & eGift Cards
- Corporate Gift Cards
- International Shopping
- Technical support
Contacting Nordstrom Help Pages
This is the official customer support page of Nordstrom, which contains different options for contacting them about a variety of issues.
If you are looking for Nordstrom’s best customer help page or faq or forum, this is the best entry point.
Nordstrom Frequently Asked Questions
How can I track my order?
They will email you as items in your order ship, or if there are updates on the status of your order.
If you have a Nordstrom.com profile, sign in to your account. You’ll see which purchases are on the way and get to the shipment tracking updates.
If you don’t have an account, find your order number, then go to order information and enter it.
For international orders, please call 1.319.846.4140 or check your order history on Borderfree.
What methods of payment can I use?
Nordstrom accepts the following:
Credit Cards: Nordstrom Visa®, Nordstrom credit card, Visa, MasterCard, JCB, American Express and Discover Network.
Nordstrom Gift Cards: To use online, enter the Gift Card number, along with the access code, in the payment section in Checkout.
How do I check my Gift Card balance?
To verify the remaining balance, call 1.877.283.4045, inquire at any store register or check online.
What if I lose my eGift Card?
You should treat your eGift Card like cash. If you lose your printed eGift Card, immediately contact customer service at 1.844.639.8924.
How much is shipping?
For traditional Gift Cards ordered in the U.S., standard shipping is free. If you’d like your Gift Card to arrive sooner, expedited shipping is $10. For Gift Cards ordered in Canada, Express Saver service is used for all cards and is free.
Other Ways to Contact Nordstrom
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Nordstrom Corporate Office
Make Complaint to Nordstrom
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Nordstrom Customer Reviews
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Bought some clothes online that did not fit but they were super easy to work with and even provided a free return label and box to ship them back. Got my refund quickly.