How to make a Complaint to OnStar
OnStar have a complaints line on 1.888.466.7827 where you can make your initial complaint. A structured process is in place to handle your issue and keep you informed on a regular basis, and various other contact methods are shown on the website in the ‘Contact Us’ section.
OnStar complaint contacts like Phone, email and support form
Complaint via Phone number : 1.888.466.7827
The Complaint via Email : email@example.com
Complaint via Support Form : onstar.com/us/en/support
OnStar complaint website : onstar.com/us/en/home
Corporate Head Office address
400 Renaissance Center Detroit, MI 48265
For any general inquiries, please contact OnStar head office number : (248)588-6050
OnStar is a subsidiary of General Motors that provides subscription-based communications, in-vehicle security, emergency services, hands-free calling, turn-by-turn navigation, and remote diagnostics systems.
Why is OnStar being discontinued?
The reason for this change is the upgrade of cellular carriers from a 2G network to a 4G or 5G connectivity. As older GM vehicles use a 2G connection, these cars will lose their in-car OnStar services. In the US, most major network providers will complete the transition from the 2G network in December 2022.
What services do I get with OnStar?
Welcome to OnStar. Where you can get Roadside Assistance* or navigation when you need it, Emergency Services* 24/7, and a vehicle mobile app* that connects you to your car from anywhere. You’ll even discover hands-free driving with Super CruiseTM* and OnStar Smart Driver* to help you boost your safe driving skills.
Can I get OnStar for free?
Here’s how: It starts with your free 30-day OnStar® trial. You’re going to love the experience. So during that 30 days, choose a monthly renewing plan. When you do, the next two months of that plan are complimentary for eligible vehicles* — it will start right after your 1-month trial ends.
Is OnStar exclusive to GM?
Since 2014 OnStar offers LTE Wi-Fi service on select GM cars. Starting June 14, 2021, the OnStar Guardian app was made available to any driver in the United States or Canada.
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