PSEG NJ Help Pages is the best option when trying to contact PSEG NJ customer service. You can contact via PSEG NJ Customer FAQ, Forum, and Online Help.
Contact PSEG NJ Help @ nj.myaccount.pseg.com/customersupport/contactus
Navigate to https://nj.myaccount.pseg.com/customersupport/contactus. If you have a problem with insurance policy or claim at PSEG NJ, click on this link or paste it into the search bar of your browser and hit enter to go to the page.
General Problems that PSEG NJ Customers searching for
- Report a Claims
- Billing
- Payment Due
- Meter Reading
- Emergency
- Complaint
Contacting PSEG NJ Help Pages
This is the official customer support page of PSEG NJ, which contains different options for contacting them about a variety of issues.
If you are looking for PSEG NJ’s best customer help page or faq or forum, this is the best entry point.
If that doesn’t work, contact PSEG NJ directly by calling their customer service number at 1-800-436-7734.
PSEG NJ Frequently Asked Questions
What time does PSEG customer service close?
Their customer service representatives are available from 7:00 a.m. – 8:00 p.m., Monday – Friday, and 7:00 a.m. – 5:00 p.m. on Saturdays. Call at 800-436-7734 (PSEG). Their automated telephone service is available 24/7.
How do I pay PSEG by phone?
Pay by Phone
Call 1-800-553-7734 to pay with your bank account for free. Call 1-888-575-6273 to pay by credit card.
How do I pay my PSE&G bill online?
With My Account
Pay with your Visa, Discover, MasterCard, or American Express credit card.
Why is my meter being moved outside?
If your meter is located within your home, they will relocate it to the exterior. This provides easier access for meter reading, maintenance and inspection. It also makes your meter more accessible in case of a crisis.
How do I report a power outage in my area?
Report an outage or downed trees, get an Estimated Time of Restoration (ETR), see outage maps, and much more by logging into My Account on your computer or mobile device.
To report an outage by phone call 1-800-436-PSEG (7734) or text”OUT” into 4PSEG (47734) – Register your telephone first by texting”REG” to 4PSEG.
How long do I have to file a claim?
In New Jersey you have six years to file a claim for property damage and two years to file a claim for personal injury. However they promote claimants to file whenever possible.
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PSEG NJ Customer Reviews
I received a very high electric bill for $568.38. I called PSEG and I didn't get anywhere with them. This bill is for October 2022. This just doesn't add up. I live on the first floor and the landlord lives upstairs. I strongly disagree with this amount.