Royal Caribbean Help Page

Royal Caribbean Help Pages is the best option when trying to contact Royal Caribbean customer service. You can contact via Royal Caribbean Customer FAQ, Forum, and Online Help.

Contact Royal Caribbean Help @

Navigate to If you have a problem with Royal Caribbean services, click on this link or paste it into the search bar of your browser and hit enter to go to the page.

General Problems that Royal Caribbean Customers searching for

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Contacting Royal Caribbean Help Pages

This is the official customer support page of Royal Caribbean, which contains different options for contacting them about a variety of issues.

If you are looking for Royal Caribbean’s best customer help page or FAQ or forum, this is the best entry point.

If that doesn’t work, contact Royal Caribbean directly by calling their customer service number at 800-256-6649.

Royal Caribbean Frequently Asked Questions

What happens if I or someone from my traveling party has COVID-19 or communicable disease symptoms at the terminal? Will we be able to board the cruise?
Should you have a fever or other symptoms of illness at the terminal, this could result in a denial of boarding for you and those in your travel party. Therefore, we strongly encourage you to monitor your health in the days leading up to the cruise and cancel or change your plans if symptoms of illness should arise. Should you be denied boarding at the pier due to a positive COVID-19 test, or as a result of a secondary health screening, you and your travel party may also be subject to any quarantine regulations or other travel restrictions that are in place locally for COVID-19 positive travelers.

If I’m denied boarding at the pier or arrive late, can I board the ship at the next port?
No, due to the specific boarding day processes required to evaluate the health of everyone onboard, we cannot have guests join the cruise downline once the sailing has embarked.

How long will it take to board the ship considering the new processes and protocols?
With staggered arrival appointments, and the ability to complete necessary steps via the Royal Caribbean App before arriving, we don’t anticipate that the embarkation process will take much longer than is typically required.

Are there any new luggage recommendations or restrictions?
No, there are no changes to the luggage process currently.

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Royal Caribbean Customer Reviews

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 1 reviews
 by nick on Royal Caribbean

My mom and I did a cruise back in 2022 to Haiti and Perfect Day. It was our first Royal Caribbean Cruise and we were not disappointed. We were on Mariner of the Seas and the ship was well maintained and well kept. The service was amazing and the food was even better. Would definitely recommend.