Safeway Help Pages is the best option when trying to contact Safeway customer service. You can contact via Safeway Customer FAQ, Forum, and Online Help.
Contact Safeway Help @ safeway.com/contact-us.html
General Problems that Safeway Customers searching for
- Report an Issue
- Delivery & Pickup
- Online Order
- My Rewards
- Change Order
- Cancel Order
- A different issue
Contacting Safeway Help Pages
This is the official customer support page of Safeway, which contains different options for contacting them about a variety of issues.
If you are looking for Safeway’s best customer help page or FAQ or forum, this is the best entry point.
Safeway Frequently Asked Questions
What is the return/refund policy for Marketplace orders?
The Safeway refund policy applies to all Marketplace orders. If you need to request a refund, please contact Safeway Customer Service for assistance. We do not accept in-store returns for Marketplace items.
What payments are accepted on Marketplace?
We accept Visa, MasterCard, Discover and American Express credit cards and most bank-issued debit cards. Right now, we don’t accept SNAP EBT/EBT Cash, Cash, our gift cards, Safeway Pay, COA, personal checks and other charge accounts.
Can I make changes to my online order?
Yes, within a certain time frame after placing your order. Sign in and click “Orders” in the drop-down next to your name at the top of the page to edit or cancel your order. Items in your order and updating your delivery or pickup date and time may only be edited on the same day your order is placed.
Can I place a delivery order for someone else?
Yes, simply add a new address to your account and start shopping!
When can I schedule my groceries for delivery or pickup?
Delivery and pickup services are generally available 7 days a week between 8 AM – 9 PM your local time, in most locations. We also have same day delivery and pickup most days, subject to availability and location.