Stop & Shop Help Pages

Stop & Shop Help Pages is the best option when trying to contact Stop & Shop customer service. You can contact via Stop & Shop Customer FAQ, Forum, and Online Help.

Contact Stop & Shop Help @

Navigate to If you have a problem with Stop & Shop services, click on this link or paste it into the search bar of your browser and hit enter to go to the page.

General Problems that Stop & Shop Customers searching for

  • Report an Issue
  • Delivery & Pickup
  • Online Order
  • Payment
  • My Rewards
  • Refund
  • Change Order
  • Cancel Order
  • Complaints
  • A different issue

Contacting Stop & Shop Help Pages

This is the official customer support page of Stop & Shop, which contains different options for contacting them about a variety of issues.

If you are looking for Stop & Shop’s best customer help page or FAQ or forum, this is the best entry point.

If that doesn’t work, contact Stop & Shop directly by calling their customer service number at 1 (800) 767-7772.

Stop & Shop Frequently Asked Questions

Is stop and shop owned by China?
Stop & Shop has been a wholly owned subsidiary of the Dutch supermarket operator Ahold since 1995 and was part of the Stop & Shop/Giant-Landover division with sister chain Giant-Landover between 2004 and 2011

Who bought out stop and shop?
Under last week’s merger arrangement, Ahold and Stop & Shop signed a definitive agreement for Ahold to acquire all the outstanding shares of Stop & Shop stock. Ahold is to begin a tender offer April 3 for all outstanding Stop & Shop shares for a price of $33.50 in cash per share.

Can I cancel my Stop & Shop online order?
Yes, as long as the items are still in your cart when you log into your account, you can cancel your order and choose whether to keep the items in your cart. Press the Cart button and then choose to cancel your order. The prices for items you leave in your cart will be adjusted to reflect current prices and sales. You can also change your delivery day and time.

How do I create an online account?
Click the “Sign In” icon in the header and choose “Create Account” to complete the online form. On the mobile website, go to the site menu and choose “Create Account.” In the mobile app, go to “More” in the bottom navigation menu and choose “Create an Account.”
You will be able to link an existing Stop & Shop Card to your account as long as you have your card number. If you do not know your card number, call 1-800-767-7772 M-F 8a – 7p, Saturdays 8a – 5p, Sundays – closed and someone can assist you.

Other Ways to Contact Stop & Shop

All Contacts of Stop & Shop
Stop & Shop Customer Service
Stop & Shop Phone Number
Contact Stop & Shop Through social media
Stop & Shop Corporate Office
Stop & Shop Hours
Make Complaint to Stop & Shop
Stop & Shop Login

Stop & Shop Customer Reviews

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Average rating:  
 1 reviews
 by jack on Stop & Shop

Super stop and shop grocery store on Northampton St in Holyoke,MA, is the freshest and greatest company to shop for. They always have such fresh produce and an exceptionally, friendly, and wide variety, delicatessen! Both the men behind the counter, are so knowledgeable and really go out of their way to be courteous and kind to the customer. The butcher shop keeps the meat selection stocked well up so you have a lot to choose from. They also, through this covid virus, do their best to keep paper towels and toilet paper in stock. The bakery is closed to the public, but they bake fresh cakes, pies, and cookies, for the taking. The stocking staff and all staff have worked so so hard, during the covid virus, to keep the store user friendly, now in these difficult times. They all really deserve recognition for their long hours and hard work! Thank you Nothampton St Stop and Shop for all you done now through covid, and even beforehand!