Ultra Mobile Help Pages is the best option when trying to contact Ultra Mobile customer service. You can contact via Ultra Mobile Customer FAQ, Forum, and Online Help.
Contact Ultra Mobile Help @ https://www.ultramobile.com/faq/
General Problems that Ultra Mobile Customers searching for
- Manage Account
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Contacting Ultra Mobile Help Pages
This is the official customer support page of Ultra Mobile, which contains different options for contacting them about a variety of issues.
If you are looking for Ultra Mobile’s best customer help page or FAQ or forum, this is the best entry point.
Ultra Mobile Frequently Asked Questions
How do I contact Ultra Mobile?
Our Care Team is here to help every day from 6 am to 6 pm PST. The easiest way to contact us is through our helpful chatbot, which can connect you to a live agent. You can also give us a call at 1-888-777-0446 or dial 611 from your Ultra Mobile phone.
Is there an activation fee? Will I need to sign a contract?
At Ultra Mobile, we do not charge an activation fee and our customers do not have to sign any contracts!
Can I add UpRoam every month?
While we do not offer recurring UpRoam add-ons, you can add UpRoam manually every month. Additionally, UpRoam credit rolls over and will not expire as long as your account is active.
How can I check my remaining uTalk minutes?
You can view your remaining bonus minutes to all 39 uTalk destinations by logging into Account Management and clicking Check next to your uTalk balance.
Can customers use tethering/mobile hotspot on their 5G phone and share their 5G with other devices?
Yes. You can use the mobile hotspot on your 5G smartphones the same way you do with LTE. Hotspot usage draws from your monthly data allotment.
Other Ways to Contact Ultra Mobile
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Ultra Mobile Customer Reviews
Submit your review
For me, this is the best prepaid wireless provider with unlimited international texting and phone calls to over 80 countries. Otherwise, it is almost identical to it's sister company, Mint Mobile, which is also owned by T-mobile.
I've had good luck with their wireless data, but it is deprioritized behind T-mobile users, which means that internet and VoLTE/Vo5G may not be available when the cell towers are busy.
Also, if you exceed your allotment of high-speed data for the month, data speeds are throttled for the rest of that month to essentially unusable speeds.
Try Ultra Mobile for a month first before you port your existing number to see if it works for you.