Vivint Complaints

How to make a Complaint to Vivint

To complain to Vivint about their service, call 1 (801) 377-9111 to discuss your issue. If this is unsuccessful in resolving the problem, the company have a complaints procedure to follow.

Vivint Complaints contacts like Phone, email and support form

Vivint Complaints via Phone number: 1 (801) 377-9111

The Vivint Complaints via Email:

Vivint complaint website:


Vivint Head Office Contact Number

Corporate Head office address of Vivint:

4931 North 300 West, Provo, UT 84604, United States

For any general inquiries, please contact Vivint head office number: 1 (801) 377-9111


Is there a class action lawsuit against Vivint?
There are already several current lawsuits and claims filed against Vivint. Most of these lawsuits are class action, which means you may be able to get in on the settlement.

What is Vivintusa?
Here at Vivint, we’re committed to making home security and smart home packages accessible, affordable, and effective. Every Vivint system includes 24/7 professional monitoring services starting at $19.99 per month plus the cost of equipment.

Is there a monthly fee with Vivint?
The monthly monitoring fee starts at about $40 per month. Every Vivint customer benefits from the 24/7 monitoring plan, 365 days a year. If you purchase your equipment upfront, your monthly payment will consist of the monitoring fee.

Does Vivint have good customer service?
Vivint has earned 3.9 stars on Trustpilot, where 60% of over 20,000 reviewers rated their experience as “excellent.” Reviews consistently call out specific customer service representatives to thank them for going above and beyond.

Hopefully, we helped you to get some genuine records for Vivint Complaint information.

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Vivint Customer Reviews

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 1 reviews
 by jemson on Vivint

Since installation I have had multiple problems with my doorbell camera to where it might be working or it might not. Doorbell also may ring and it may not causing us to miss visitors :~( I shouldn't have to reboot the panel every week because the camera has gone offline, not to mention, I don't know when it goes offline. I hope I never need it in an emergency situation just to find it was offline.