Air Canada Help Pages

Air Canada Help Pages is the best option when trying to contact Air Canada customer service. You can contact via Air Canada Customer FAQ, Forum, and Online Help.

Contact Air Canada Help @

Navigate to If you have a problem with reservation, change booking, cancel booking, click on this link or paste it into the search bar of your browser and hit enter to go to the page.

General Problems that Air Canada Customers searching for

  • General Support
  • Refunds
  • Change Flight
  • Cancel Booking
  • Payments
  • Complaint

Contacting Air Canada Help Pages

This is the official customer support page of Air Canada, which contains different options for contacting them about a variety of issues.

If you are looking for Air Canada’s best customer help page or faq or forum, this is the best entry point.

If that doesn’t work, contact Air Canada directly by calling their customer service number at 1 (888) 247-2262.

Air Canada Frequently Asked Questions

How do I cancel my booking online?

Click on the Manage my Bookings and find your booking in one of two ways:

  • Access a single Flight Booking by entering your booking reference, last name, and the number of the credit card used to make the booking (the number will be used for retrieval purposes only); or
  • Sign in to access all bookings in your account, then select the booking you wish to cancel.
  • On your flight booking page, click on the ‘Cancel Booking’ link and follow the easy instructions to cancel your booking.
Do I get a refund if I cancel my booking within 24 hours of purchase?

If you cancel your booking within 24 hours of purchase, they will:

  • refund the price of your ticket and send you a confirmation email, or
  • cancel the payment transaction (no email is sent in this case).

If you’re cancelling a booking for which an upgrade has been confirmed, you’ll need to call Air Canada Reservations to request your refund.

What should I do if my bag was damaged?

If you notice that your baggage has been damaged, it’s important to report it to an Air Canada baggage service agent within 24 hours for domestic travel and 7 days for international travel.


Does Air Canada operate in the US?
Together with Air Canada Rouge and Air Canada Express partners, Air Canada provides scheduled passenger service directly to 62 Canadian cities, 53 destinations in the United States and 100 cities in Europe, the Middle East, Asia, Australia, the Caribbean, Mexico and South America.

How do I contact Air Canada from the US?
If you need information on a flight booked with Air Canada, please contact the airline directly here. Explore our Manage Your Booking page to solve your issue with our practical online tools or call us regarding any one of the topics below. Call us toll-free at 1-866-529-2079.

Which country owns Air Canada?
Air Canada became fully privatized in 1989, and its variable voting shares are traded on the Toronto Stock Exchange (TSX:AC), and, since 29 July 2016, on OTCQX International Premier in the US under the single ticker symbol “ACDVF”. As of April 2021, the Government of Canada owns approximately 6.4% of Air Canada.

Is Air Canada a good airline?
Air Canada is a Canadian carrier. Frequent travelers give the airline an average rating of 7.5/10. This is above the general average . Over the last 12 months the rating has been trending downwards.

Other Ways to Contact Air Canada

All Contacts of Air Canada
Air Canada Phone Number
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Contact Air Canada Through Email
Help Pages Support
Air Canada Corporate Office
Air Canada Hours
Make Complaint to Air Canada
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Air Canada Customer Reviews

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Average rating:  
 1 reviews
 by nik on Air Canada

I have flown extensively throughout North America and Air Canada is a big disappointment. They do not have the amenities US carriers have including on board services such as plug in capabilities, choice in beverage and snack selection in most situations, and forget about pillows or blankets. I found the requirement to show photo ID to board most annoying considering US carriers did away with this a long time ago.