Best Buy Help Pages is the best option when trying to contact Best Buy customer service. You can contact via Best Buy Customer FAQ, Forum, and Online Help.
Contact Best Buy Help @ https://www.bestbuy.com/site/customer-service/help-topics
Navigate to https://www.bestbuy.com/site/customer-service/help-topics. If you have a problem with your online order, return, refund click on this link or paste it into the search bar of your browser and hit enter to go to the page.
General Problems that Best Buy Customers searching for
- Access Account
- Payment and pricing
- Gift Cards
- Delayed orders
- Cancel your order
- Check your order status
- Returns and refunds
- Manage your account
- Product support and repair
- Replacement parts
Contacting Best Buy Help Pages
This is the official customer support page of Best Buy, which contains different options for contacting them about a variety of issues.
If you are looking for Best Buy’s best customer help page or faq or forum, this is the best entry point.
If that doesn’t work, contact Best Buy directly by calling their customer service number at 1 (888) 237-8289.
Best Buy Frequently Asked Questions
When does my Geek Squad Protection coverage start?
Coverage under your Plan begins on the start date, which is date the Plan is purchased or the date you receive the product, whichever is later. There is no waiting period.
Can you cancel a best buy order?
Tap on the order number to see your order details. Then look for the Cancel button next to the item you’d like to cancel.
You can cancel items as long as we haven’t started the shipping process. This is usually within 30 minutes of placing your order.
How long do you have to return a laptop at Best Buy?
As long as you’re within 15 days and there’s nothing physically damaged on the laptop – you can return/exchange it. You just need any included accessories.
Can I return something to Best Buy store?
You may return any item purchased on BestBuy.com at any Best Buy store. For faster return processing, please bring your packing slip, or your receipt, the credit card used to make your purchase, and a valid photo ID. If local regulations have prohibited us from re-opening your local store, you may return your item(s) via our curbside service.
Can I get a refund from Best Buy?
Their Return & Exchange Promise calls out that in most cases, they will reimburse you for returned items in the same way you paid for them. If you paid for a purchase with your debit card, that is how you would be refunded as well.
How long does it take for a Best Buy refund?
Normally speaking, 3-5 business days is what we quote for returns to process, but these time frames could be shorter or longer depending on the card holding company.
Other Ways to Contact Best Buy
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