Consumer Cellular Help Pages is the best option when trying to contact Consumer Cellular customer service. You can contact via Consumer Cellular Customer FAQ, Forum, and Online Help.
Contact Consumer Cellular Help @ consumercellular.com/help
Navigate to consumercellular.com/help. If you have a problem with insurance policy, Social protection, Disability, Online Services, click on this link or paste it into the search bar of your browser and hit enter to go to the page.
General Problems that Consumer Cellular Customers searching for
- Billing & Payment
- Active Phone
- Change Plan
Contacting Consumer Cellular Help Pages
This is the official customer support page of Consumer Cellular, which contains different options for contacting them about a variety of issues.
If you are looking for Consumer Cellular’s best customer help page or faq or forum, this is the best entry point.
If that doesn’t work, contact Consumer Cellular directly by calling their customer service number at 1 (888) 345-5509
Consumer Cellular Frequently Asked Questions
How do I make a payment?
There are several ways to make your payment Consumer Cellular
- Over the Phone: call (888) 345-5509
- Online: log in to My Account and click Pay Now
- AutoPay: set up automatic payments from a credit or debit card
- Chat: using online chat
- By check-
Mail your check to:
P.O. Box 7175
Pasadena, CA 91109-7175
My plan was automatically upgraded. Can I chnage back to my old plan?
Yes. You can change back to your old plan at the end of the current billing cycle. If you are satisfied with the upgraded plan and believe you will continue to need the additional minutes or data it includes, no action is required. You will remain on the new plan unless you choose to change it. You can always change your plan with Consumer Cellular, and with no additional fee.
How do I transfer my contacts from my old SIM card to my new SIM card?
Every phone is different, so please visit the Videos & Manuals Page for your specific model of phone. There you can watch a step by step video on storing your contacts, or find instructions in the phone manual. You can also contact their Customer Support team at (888) 345-5509, and we will be happy to answer any questions you may have.
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