Macy’s Help Pages

Macy’s Help Pages is the best option when trying to contact Macy’s customer service. You can contact via Macy’s Customer FAQ, Forum, and Online Help.

Contact Macy’s Help @ macy’

Navigate to macy’ If you have a problem with payment, transponder, your account click on this link or paste it into the search bar of your browser and hit enter to go to the page.

General Problems that Macy’s Customers searching for

  • Access Account
  • Technical support
  • Online Services
  • Payment
  • Transponder
  • Complaint

Contacting Macy’s Help Pages

This is the official customer support page of Macy’s, which contains different options for contacting them about a variety of issues.

If you are looking for Macy’s best customer help page or faq or forum, this is the best entry point.

If that doesn’t work, contact Macy’s directly by calling their customer service number at 1 (800) 333-8655

Macy’s Frequently Asked Questions

How can I pay for my account?

The most convenient method is to automatically replenish your account by credit card. You may also pay by check or money order.

How can I change the credit card on my account?

Login and select Billing information in Account Profile and Billing menu.

Can I report my transponder lost or stolen?

Yes. Login to your account and go to Transponders. Select the transponder and click Lost/Stolen .

How do I install an Macy’s ?

Simply peel off the plastic backing to show the sticky surface of the screws. 3) Together with the EZ Pass logo facing you, right side up, join the entire transponder assembly to the selected place on the inside of your windshield. 4) Press the entire transponder assembly firmly into position and wait for one to two seconds.

How do I replace my old transponder?

You Can Go to a EZ PASS Walk-In-Center or telephone the Client Service Center at 1-800-333-8655. Personal account holders also have the option to change out your transponder online when the present number of transponders in addition to the new one to be arranged is less than 4.

If you choose to replace your transponder online, log onto your account at


Who currently owns Macy’s?
Macy’s (originally R. H. Macy & Co.) is an American department store chain founded in 1858 by Rowland Hussey Macy. It has been a sister brand to the Bloomingdale’s department store chain since being acquired by holding company Federated Department Stores in 1994, which renamed itself Macy’s, Inc. in 2007.

What was Macy’s name before?
(previously Federated Department Stores, Inc.) is an American holding company of department stores. Upon its establishment in 1929, Federated held ownership of the regional department store chains Abraham & Straus, Lazarus, Filene’s, and Shillito’s.

Are Macy’s and Bloomingdales owned by the same company?
Bloomingdale’s Inc. is an American luxury department store chain founded in 1861 by Benjamin and Lyman Bloomingdale. It was acquired by Federated Department Stores in 1930, which acquired the Macy’s department store chain in 1994, since which time they have been sister brands.

What store did Macy’s merge with?
In 1994 it agreed to a merger with Federated Department Stores, Inc., which included key retailers such as Bloomingdale’s.

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Macy’s Customer Reviews

Average rating:  
 1 reviews
 by john on Macy's

Sheirlee register sales person at Macy’s, helped my fiancé, and die with a Purchase and opening a Macy’s credit card. She was absolutely amazing towards us. She helped us with everything we needed. Super friendly, very welcoming. They should have more register/sales person like Sheirlee. She was very honest and completely took care of all of our needs, even when it got a little complicated on our part. She took care of our problem with ease. Thank you so much for everything you have done for us Sheirlee : )