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Contact DHL

June 23, 2020 hf Contact, Delivery Services
DHL
Average rating:  
 2 reviews
Stacye Johnson
Sep 17, 2022
 by Stacye Johnson

I've waited 4 weeks for a very important package from DHL & have received 3 notices saying "attempted delivery, no one home". This is not true. I am home every day, all day. And I have cameras WITH MOTION ALERTS recording my driveway, my front door & every part of my home. No DHL anywhere at anytime has been anywhere near my home. However, I've had deliveries from FedEx,  Amazon, UPS, USPS AND Pizza Hut...amazing how I can get a pizza delivered weekly but NOT my package. I've made several calls to several DHL centers & everyone keeps passing the buck & blame to somewhere else. As far as I can see from tracking the package has never even made it to my city, possibly not even to my state. It appears my package has never left MEMPHIS TN. Where they obviously dont want to do their jobs.  I kept receiving messages giving a new time & date for delivery but no one ever showed. Just another message saying  "NO ONE HOME"  What a convenient excuse...except I WAS HOME. All day!  Many of us were. Doing yard work all day. There are only 3 houses on my street. Big trucks are easy to spot.  I made sure I updated my address. I put to plese call me if there was a problem finding me. But the pizza boy can find me so..... Call me if you even get to my city, I will come meet you to get the package. But just the same excuse, or lie about  NO ONE HOME!  Where is my package DHL?   And who are these drivers lying about people not being home? This is a very important & personal package & I want to know where it is, who has it & why it was not delivered to me weeks ago. And not one attempt to contact me at all to explain what's going on. Like we are just supposed to give up, forget that there is a package out there somewhere that was supposed to be delivered promptly to me, a customer who trusted a company to be responsible, honest & forthcoming. None of which has happened. I see from the reveiws I'm  not the only one this "NO ONE HOME" is happening to. Shame on you for doing this to people. Where is my package DHL?  CHECK MEMPHIS TN DELIVERY CENTER!  Something going on there besides work & someone needs to clean house. This package means a lot to me & I won't shut up until I have it.
UPDATE! I was just told since my package was "UNDELIVERABLE" That I have to drive 4 hours to Memphis TN to pick up & sign for my package that was supposed to be "DELIVERED" to me. This is unbelievable & unacceptable! Ive never seen anything like this. How is this company still in business?

Norma
Jul 30, 2022
 by Norma

Ordered an item through Amazon Mexico from Global market to a frequently used address where there is ALWAYS someone home. Innumerable telephone calls and five visits to office yielded NOTHING but lies. In the end package was returned without my permission. No one at all at customer service stateside was able to help. No supervisor ever returned promised calls. Frustrated beyond words!!!!!

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Contact DHL customer service contact numbers

Phone Number : 1-800-225-5345

Email : customer@dhl-usa.com

Business Hours: Mon to Fri: 5:00 AM – 7:00 p.m

Website : https://www.dhl.com/

Corporate Head office: 1210 S Pine Island Rd Suite 400, Plantation, FL 33324

If you want to Contact DHL customer service & support? There are different ways to get in touch with DHL. You can contact them via their toll free contact number & this is the best way.

DHL are available to assist you by telephone, mail, in person at an office, or electronically through the internet at https://www.dhl.com/us-en/home/contact-us.html.

DHL Contact Number

1-800-225-5345 – Customer Service

You can speak with DHL customer support by calling 1-800-225-5345 number directly.

Speak with a real customer service executive and find fair solution to your problem that is easy & fast. DHL customer support is available Mon to Fri: 5:00 AM – 7:00 p.m.

If you can’t satisfied talking to this number, please contact DHL on one of the phone number listed below

DHL Contact/Phone Numbers

DHL DEPARTMENTCONTACT NUMBER
Customer service1-800-225-5345
Attempted Delivery Notices1-888-273-8876
Billing Assistance1-800-722-0081
Clearance On Demand1-866-915-5700
Dangerous Goods1-866-817-3794
Service Point Partners1-888-262-4462
Technical Support1-800-527-7298

Best Toll-Free/800 Customer Service Phone Number of DHL

Call 1-800-225-5345

This is the best customer service phone number that you can use. Using this toll free 800 number, you can directly contact the DHL customer agent. You can use this number for various tasks such as

  • Track order
  • Late Delivery
  • Issue with order
  • Complaint
  • Lost package
  • Damage Package
  • Report Fraud
  • Make a shipment

DHL Head Office Contact Number

Corporate Head office address of DHL.

1210 S Pine Island Rd Suite 400, Plantation, FL 33324

For any general inquiries, please contact DHL head office number : (800) 225-5345

Contacting DHL – by phone or otherwise

Even though 1-800-225-5345 is a DHL’s finest toll-free number, there are other 9 great ways of getting in contact with DHL.

Apart from calling, the upcoming favorite alternative for customers searching for assistance is through online chat support of DHL.

If you feel this information is wrong or know any other ways to contact DHL, please let us know so we can discuss with other consumers.

DHL Email Support

DHL Email can be a convenient way to communicate with customer service department. You can email DHL at one of the support email addresses given below.

DHL Customer Service : customer@dhl-usa.com

Business Customer: gmus-askcustomerservice@dhl.com

Corporate Headquarters: gmus-contact@dhl.com

File a Claim: dhl.cargoclaims@dhl.com

Contact Through Social Media, Website & App

If you want any policy information, file a claim, billing & payment related issues, Try using social media to contact DHL. Go to their Twitter, Facebook or official Website, and click on the “message” button.

  • DHL Twitter Support
  • DHL Facebook Support
  • Website Support
  • DHL IOS App
  • DHL Android App
  • YouTube Support
  • Instagram Support

DHL Live Chat Support

Live chat support is one of the fastest way to contact DHL . But DHL does not offer customer support through live chat. You can also connect DHL with different ways like a Social Media, Email Support, Phone Number.

Business Hours of DHL

Mon to Friday: 5:00 AM – 7:00 p.m.
Saturday : Closed
Sunday : Closed

What time does DHL open and close?
Store hours todayOpening HoursClosing Hours
Monday5:00 a.m7:00 p.m
Tuesday5:00 a.m7:00 p.m
Wednesday5:00 a.m7:00 p.m
Thursday5:00 a.m7:00 p.m
Friday5:00 a.m7:00 p.m
SaturdayClosedClosed
SundayClosedClosed

DHL Holiday Hours

DHL customer service is open on most public holidays. Our self serve functions are available 24/7.
Christmas Day and Easter Sunday: Closed

What time does DHL close?

Public Holidays

New Year’s Day
Martin Luther King, Jr. Day
Memorial Day
Independence Day
Labor Day
Thanksgiving Day
Christmas Day

Get in touch with various departments of DHL

DHL customer service

If you wish to contact their customer service department for assistance, dial their customer service number 1-800-225-5345 to help you quickly get in contact with a customer service representative.

Call this number if you need to track your order, schedule a pickup for a shipment, find a drop off location, or have questions about any other issues. The helplines are open Mon to Fri 5:00 AM – 7:00 p.m.

Attempted delivery

For attempted delivery related issue you can dial this customer service number 1-888-273-8876.

Billing Assistance

To get assistance with disputing a charge or billing related query call billing assistance at 1-800-722-0081. You can also get in touch DHL via their online contact form.

Clearance On Demand

If you have a shipment in transit and need assistance with specific Customs clearance documents, call DHL Express Customs Compliance Specialist at 1-866-915-5700. DHL Express support services are customized to meet your Customs clearance needs.

Technical Support

To get assistance for the MyDHL+, DHL EasyShip, DHL eMailShip, DHL Website, DHL Custom Solutions and General Technical Support please call on 1-800-527-7298.

File a Claim with DHL Express

If your shipment is lost, damaged, missing content, or it arrived later than the published delivery commitment, you will need to complete the correct corresponding claim form to ensure that DHL has all relevant information necessary to process your claim and resolve the situation.

Online: www.dhl-usa.com/claim
Email: dhl.cargoclaims@dhl.com
Phone: 1 (800) 225-5345

Tracking Shipment

DHL’s express tracking tools offer you the latest shipment information, in real-time, direct to your PC, mobile phone or handheld device.

Using tracking number you can check the status of your shipment. No need to call Customer Service – their online results give you real-time, detailed progress as your shipment speeds through the DHL network.

Hopefully, We helped you to get some genuine Customer Service Phone numbers for DHL .

Got some questions? Or some suggestions? That’s why we’ve got a review section on this site! You can feel free to leave a review or two down below and we’ll get back to you as soon as possible!

We love reading your messages……

Also Read : Marriott Customer Service

More Ways to Contact DHL

DHL Phone Number
DHL Customer Service
Contact DHL Through Social Media
DHL Email Support
Help Pages Support
DHL Corporate Office
DHL Hours
Make Complaint to DHL
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DHL
Average rating:  
 2 reviews
Stacye Johnson
Sep 17, 2022
 by Stacye Johnson

I've waited 4 weeks for a very important package from DHL & have received 3 notices saying "attempted delivery, no one home". This is not true. I am home every day, all day. And I have cameras WITH MOTION ALERTS recording my driveway, my front door & every part of my home. No DHL anywhere at anytime has been anywhere near my home. However, I've had deliveries from FedEx,  Amazon, UPS, USPS AND Pizza Hut...amazing how I can get a pizza delivered weekly but NOT my package. I've made several calls to several DHL centers & everyone keeps passing the buck & blame to somewhere else. As far as I can see from tracking the package has never even made it to my city, possibly not even to my state. It appears my package has never left MEMPHIS TN. Where they obviously dont want to do their jobs.  I kept receiving messages giving a new time & date for delivery but no one ever showed. Just another message saying  "NO ONE HOME"  What a convenient excuse...except I WAS HOME. All day!  Many of us were. Doing yard work all day. There are only 3 houses on my street. Big trucks are easy to spot.  I made sure I updated my address. I put to plese call me if there was a problem finding me. But the pizza boy can find me so..... Call me if you even get to my city, I will come meet you to get the package. But just the same excuse, or lie about  NO ONE HOME!  Where is my package DHL?   And who are these drivers lying about people not being home? This is a very important & personal package & I want to know where it is, who has it & why it was not delivered to me weeks ago. And not one attempt to contact me at all to explain what's going on. Like we are just supposed to give up, forget that there is a package out there somewhere that was supposed to be delivered promptly to me, a customer who trusted a company to be responsible, honest & forthcoming. None of which has happened. I see from the reveiws I'm  not the only one this "NO ONE HOME" is happening to. Shame on you for doing this to people. Where is my package DHL?  CHECK MEMPHIS TN DELIVERY CENTER!  Something going on there besides work & someone needs to clean house. This package means a lot to me & I won't shut up until I have it.
UPDATE! I was just told since my package was "UNDELIVERABLE" That I have to drive 4 hours to Memphis TN to pick up & sign for my package that was supposed to be "DELIVERED" to me. This is unbelievable & unacceptable! Ive never seen anything like this. How is this company still in business?

Norma
Jul 30, 2022
 by Norma

Ordered an item through Amazon Mexico from Global market to a frequently used address where there is ALWAYS someone home. Innumerable telephone calls and five visits to office yielded NOTHING but lies. In the end package was returned without my permission. No one at all at customer service stateside was able to help. No supervisor ever returned promised calls. Frustrated beyond words!!!!!

 
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