DHL is serious about providing great support to their customers. By contacting DHL customer service number, you can get your common issues solved easily.
DHL Customer Service Number
1-800-225-5345 – Customer Service
Contact DHL customer support by calling 1-800-225-5345 number directly. You can directly talk with their customer representative and find a fair solution to your problem that is relatively easy & fast.
You can contact Mon to Fri: 5:00 AM – 7:00 p.m. If you can’t find what you’re looking for, Please contact via other ways provided here.
You can call DHL customer service number and generally discuss for following topics
- Track order
- Issue with order
- Lost package
- Damage Package
- Report Fraud
- Make a shipment
DHL Regular Business Hours
Mon to Friday: 5:00 AM – 7:00 p.m
Saturday : Closed
Sunday : Closed
DHL customer service
If you wish to contact their customer service department for assistance, dial their customer service number 1-800-225-5345 to help you quickly get in contact with a customer service representative.
Call this number if you need to track your order, schedule a pickup for a shipment, find a drop off location, or have questions about any other issues. The helplines are open Mon to Fri 5:00 AM – 7:00 p.m.
File a Claim with DHL Express
If your shipment is lost, damaged, missing content, or it arrived later than the published delivery commitment, you will need to complete the correct corresponding claim form to ensure that DHL has all relevant information necessary to process your claim and resolve the situation.
Phone: 1 (800) 225-5345
General Problems that DHL Customers Reports
- Does my package require a signature?
- What payment methods can I use with DHL?
- How can I find out where my shipment is?
- When will my shipment arrive?
- How do I contact DHL Express outside of the United States?
- Why is my tracking number/ID not working?
- How do I file a claim for a DHL shipment that failed to arrive, or was damaged?
- When will my shipment be delivered?
- If I do not have my tracking number, is it still possible to track my shipment?
- Who will deliver my shipment?
- My shipment is not delivered. What can I do?
Common Problem Categories
- Change Address
- Lost / Damage Package
DHL Customer Reviews
I've waited 4 weeks for a very important package from DHL & have received 3 notices saying "attempted delivery, no one home". This is not true. I am home every day, all day. And I have cameras WITH MOTION ALERTS recording my driveway, my front door & every part of my home. No DHL anywhere at anytime has been anywhere near my home. However, I've had deliveries from FedEx, Amazon, UPS, USPS AND Pizza Hut...amazing how I can get a pizza delivered weekly but NOT my package. I've made several calls to several DHL centers & everyone keeps passing the buck & blame to somewhere else. As far as I can see from tracking the package has never even made it to my city, possibly not even to my state. It appears my package has never left MEMPHIS TN. Where they obviously dont want to do their jobs. I kept receiving messages giving a new time & date for delivery but no one ever showed. Just another message saying "NO ONE HOME" What a convenient excuse...except I WAS HOME. All day! Many of us were. Doing yard work all day. There are only 3 houses on my street. Big trucks are easy to spot. I made sure I updated my address. I put to plese call me if there was a problem finding me. But the pizza boy can find me so..... Call me if you even get to my city, I will come meet you to get the package. But just the same excuse, or lie about NO ONE HOME! Where is my package DHL? And who are these drivers lying about people not being home? This is a very important & personal package & I want to know where it is, who has it & why it was not delivered to me weeks ago. And not one attempt to contact me at all to explain what's going on. Like we are just supposed to give up, forget that there is a package out there somewhere that was supposed to be delivered promptly to me, a customer who trusted a company to be responsible, honest & forthcoming. None of which has happened. I see from the reveiws I'm not the only one this "NO ONE HOME" is happening to. Shame on you for doing this to people. Where is my package DHL? CHECK MEMPHIS TN DELIVERY CENTER! Something going on there besides work & someone needs to clean house. This package means a lot to me & I won't shut up until I have it.
UPDATE! I was just told since my package was "UNDELIVERABLE" That I have to drive 4 hours to Memphis TN to pick up & sign for my package that was supposed to be "DELIVERED" to me. This is unbelievable & unacceptable! Ive never seen anything like this. How is this company still in business?
Ordered an item through Amazon Mexico from Global market to a frequently used address where there is ALWAYS someone home. Innumerable telephone calls and five visits to office yielded NOTHING but lies. In the end package was returned without my permission. No one at all at customer service stateside was able to help. No supervisor ever returned promised calls. Frustrated beyond words!!!!!
DHL is the world’s leading logistics company. Their 380,000 people in over 220 countries and territories work every day to help you cross borders, reach new markets and grow your business. DHL offers courier, parcel, and express mail service and they delivers over 1.3 billion parcels per year.
Contact DHL to discover more using our customer support telephone number.
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