Contact Lowe’s

Phone Number : 1-800-445-6937

Email : customercare@lowes.com

Business Hours: 8:30 a.m. – 6 p.m. (ET), 7 days a week.

Website : https://www.lowes.com/

Contact Lowe's customer service contact numbers

Corporate Head office: 1000 Lowe's Boulevard, Mooresville, NC 28117

Great Customer Service
Average rating:  
 2 reviews
 by jack

A big shout out to Dave Smith in the Epping NH. Lowes in their appliance department. We had an issue with a GE washing machine. The manufacturer's repair man stated that we would not have the required repair parts for this one year old machine, (which was covered under the Lowes extended protection plan), until after Christmas, because the parts were not available in this country, and had to be ordered from overseas. We called Dave & he was able to get us a replacement machine the very next day. That's why we have bought all of our major appliances at Lowes. That is exemplary of great customer service! Roger D. Franco Sr.

 by Armando

Awful customer service today. I have spent several thousand dollars over the last couple of weeks buying materials from the Lowes in Ruston, Louisiana. My remodel being almost complete I had some unused materials to return, in particular one sheet of 1/4 inch plywood which was the only item for which I was missing my receipt. Lowes staff acknowledged it was a Lowes product, in returnable condition but that their policy would not allow a return without a receipt. They could see all I bought, including several other items I returned with the plywood they would not accept. They said this was a ‘random’ thing that happens with some products as in general they do accept returns without a receipt and provide a store credit which I was happy to accept. The manager on duty said ‘there is nothing we can do’. If true , this is a stupid and arbitrary policy. Since when is customer service and returns based on random selection?

Very poor service and if there was a Home Depot in Ruston, I would stop using Lowes as my first choice.

If you want to Contact Lowe’s customer service & support? There are different ways to get in touch with Lowe’s. You can contact them via their toll free contact number & this is the best way.

Lowe’s are available to assist you by telephone, mail, in person at an office, or electronically through the internet at https://www.lowes.com/l/contact-us.html.

Lowe’s Contact Number

1-800-445-6937 – Customer Service

You can speak with Lowe’s customer support by calling 1-800-445-6937 number directly.

Speak with a real customer service executive and find fair solution to your problem that is easy & fast. Lowe’s customer support is available 8:30 a.m. – 6 p.m. (ET), 7 days a week.

If you can’t satisfied talking to this number, please contact Lowe’s on one of the phone number listed below

Lowe’s Contact/Phone Numbers

Lowe’s DEPARTMENTCONTACT NUMBER
Customer service1-800-445-6937
Repairs, Warranties & Protection Plans1-888-775-6937
Sales1-800-465-6937
Lowe’s Credit Card1-800-444-1408

Best Toll-Free/800 Customer Service Phone Number of Lowe’s

Call 1-800-445-6937

This is the best customer service phone number that you can use. Using this toll free 800 number, you can directly contact the Lowe’s customer agent. You can use this number for various tasks such as

  • Check order status
  • Product issues
  • Repairs, Warranty
  • Gift Cards
  • Missing items
  • Returns & Exchanges
  • Shipping & Delivery
  • Service Problem
  • A different issue

Lowe’s Head Office Contact Number

Corporate Head office address of Lowe’s.

1000 Lowe’s Boulevard, Mooresville, NC 28117

For any general inquiries, please contact Lowe’s head office number : (800) 445-6937

Contacting Lowe’s – by phone or otherwise

Even though 1-800-445-6937 is a Lowe’s’s finest toll-free number, there are other 9 great ways of getting in contact with Lowe’s.

Apart from calling, the upcoming favorite alternative for customers searching for assistance is through online chat support of Lowe’s.

If you feel this information is wrong or know any other ways to contact Lowe’s, please let us know so we can discuss with other consumers.

Lowe’s Email Support

Lowe’s Email can be a convenient way to communicate with customer service department. You can email Lowe’s at one of the support email addresses given below.

Lowe’s Customer Service : customercare@lowes.com

Investor Relations : investorrelations@lowes.com

Contact Through Social Media, Website & App

If you want any product information, billing & payment related issues, Try using social media to contact Lowe’s. Go to their Twitter, Facebook or official Website, and click on the “message” button.

Lowe’s Live Chat Support

Live chat support is one of the fastest way to contact Lowe’s . But Lowe’s does not offer customer support through live chat. You can also connect Lowe’s with different ways like a Social Media, Email Support, Phone Number.

Customer Service Hours of Lowe’s

Mon to Friday: 8:30 a.m. – 6 p.m. (ET)
Saturday : 8:30 a.m. – 6 p.m. (ET)
Sunday : 8:30 a.m. – 6 p.m. (ET)

Store hours todayOpening HoursClosing Hours
Monday8:30 a.m.6:00 p.m
Tuesday8:30 a.m.6:00 p.m
Wednesday8:30 a.m.6:00 p.m
Thursday8:30 a.m.6:00 p.m
Friday8:30 a.m.6:00 p.m
Saturday8:30 a.m.6:00 p.m
Sunday8:30 a.m.6:00 p.m

Lowe’s Holiday Hours

Lowe’s customer service is open on most public holidays. Our self serve functions are available 24/7.
Christmas Day and Easter Sunday: Closed

Public Holidays

New Year’s Day
Martin Luther King, Jr. Day
Memorial Day
Independence Day
Labor Day
Thanksgiving Day
Christmas Day

Get in touch with various departments of Lowe’s

Lowe’s customer service

Lowe’s toll-free number is 1-800-445-6937. Dial this number if you have any problem with your order like a, cancel order, change order, damage item, return & exchange product and other Lowe’s service or product related issues.

or reach Lowe’s via email at customercare@lowes.com.

Contact their helpline support number that is open 8:30 a.m. – 6 p.m. (ET).

Lowes Protection Plan

If your covered product needs service, to schedule or inquire on a Service Repair, simply call 1-888-77LOWES (1-888-775-6937) and they will have your product running in no time. The helpline is open 24 hours a day, 7 days a week.

To purchase or for contract status inquiries, call at 1-800-865-5429. The helpline is open Monday to Friday: 8:00 a.m. to 8:00 p.m. (EST).

Contact for Lowes Credit Card

If you have questions about your account or having a issue with pay bills online, call the Lowe’s Credit Center at 1-800-444-1408. The customer support center is open 24 hours a day everyday.

Lowe’s Investor Relations

To reach thier department by phone, please call at 800-813-7613. Or submit questions via email please write to investorrelations@lowes.com. E-mail is the most efficient way to contact Lowe’s Investor Relations department.

Missing or Damage item Due to Shipping/Delivery?

If you receive an order that arrives damaged or is in need of replacement parts, contact Lowe’s customer care at 1-800-445-6937 within three days of receiving the item to report the error or damage.

Gift Cards

If your gift card lost or stolen or have other query with Lowes Gift Card you can contact them by dialing their main customer service number at 1-800-445-6937. Lost or stolen Lowe’s Gift Cards can only be replaced for the remaining balance by presenting the original receipt.

FAQs

Is Lowes an American company?
Lowe’s Companies, Inc. (/loʊz/) is an American retail company specializing in home improvement. Headquartered in Mooresville, North Carolina, the company operates a chain of retail stores in the United States.

Who bought Lowe’s?
NEW YORK, Feb. 3, 2023 /PRNewswire/ — Sycamore Partners, a private equity firm specializing in retail, consumer, and distribution-related investments, today announced that it has completed its acquisition of Lowe’s Canadian retail business, which will now operate under the name RONA inc.

How many Lowes locations are there in the US?
Our team proudly serves approximately 17 million customer transactions per week in the United States. Lowe’s operates over 1,700 home improvement stores and employs approximately 300,000 associates.

Is Lowes changing their name?
Are all Lowe’s stores converting? Yes, all stores will soon become Rona+.

Hopefully, We helped you to get some genuine Customer Service Phone numbers for Lowe’s .

Got some questions? Or some suggestions? That’s why we’ve got a review section on this site! You can feel free to leave a review or two down below and we’ll get back to you as soon as possible!

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Also Read : Best Buy Customer Service

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Lowe’s Customer Reviews

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Great Customer Service
Average rating:  
 2 reviews
 by jack

A big shout out to Dave Smith in the Epping NH. Lowes in their appliance department. We had an issue with a GE washing machine. The manufacturer's repair man stated that we would not have the required repair parts for this one year old machine, (which was covered under the Lowes extended protection plan), until after Christmas, because the parts were not available in this country, and had to be ordered from overseas. We called Dave & he was able to get us a replacement machine the very next day. That's why we have bought all of our major appliances at Lowes. That is exemplary of great customer service! Roger D. Franco Sr.

 by Armando

Awful customer service today. I have spent several thousand dollars over the last couple of weeks buying materials from the Lowes in Ruston, Louisiana. My remodel being almost complete I had some unused materials to return, in particular one sheet of 1/4 inch plywood which was the only item for which I was missing my receipt. Lowes staff acknowledged it was a Lowes product, in returnable condition but that their policy would not allow a return without a receipt. They could see all I bought, including several other items I returned with the plywood they would not accept. They said this was a ‘random’ thing that happens with some products as in general they do accept returns without a receipt and provide a store credit which I was happy to accept. The manager on duty said ‘there is nothing we can do’. If true , this is a stupid and arbitrary policy. Since when is customer service and returns based on random selection?

Very poor service and if there was a Home Depot in Ruston, I would stop using Lowes as my first choice.