Lowe’s Email Support

Lowe’s Email support is available @ customercare@lowes.com. You can use it to solve your general problem like cancel your online order, return an item, etc.

Average reply time: (8 hours)

Why do customers write email to Lowe’s
  • Billing and Payments.
  • Website Help
  • Cancel Order
  • Change Order
  • Return & Refund

Contact Lowe’s Customer Service – customercare@lowes.com

Send an email to Lowe’s customer support at customercare@lowes.com

Compose an email that includes all of the important information, such as cancel order, change order, return & exchange and your contact information. Explain the issue in as much detail as possible and wait for a response from Lowe’s customer service department.

To make process simple, fast and efficient, explain your problem in great details & include any reference or screenshot if you have regarding Lowe’s Customer Support.

As an alternative, you can email Lowe’s customer service at one of the support email addresses given below.

Lowe’s Customer Servicecustomercare@lowes.com
Investor Relationsinvestorrelations@lowes.com

Lowe’s Customer Email Support

Email addresscustomercare@lowes.com
Mailing DepartmentLowe’s Customer Service
Customer service hours24 hours, 7 days
Is Call-back availableNo
Normal response timeWithin 3 Days
Alternate methodsphone, web, chat, help pages
Quality of help88%
Best phone number1-800-445-6937

Contacting Lowe’s – by Email or otherwise

Even though customercare@lowes.com is Lowe’s’s great customer service tool, you will find 9 complete ways of getting in contact with them.

Apart from email, the upcoming favorite alternative for customers searching for assistance is through Phone number support for Lowe’s .

If you feel this information is wrong or know of other ways to get Lowe’s , please let us know so we can discuss with other consumers.

Head Office Address

Corporate Head office address of Lowe’s .

1000 Lowe’s Boulevard, Mooresville, NC 28117

For any general inquiries, please contact Lowe’s head office number : (800) 445-6937

Lowe’s Customer Reviews

Average rating:  
 2 reviews
 by jack on Great Customer Service

A big shout out to Dave Smith in the Epping NH. Lowes in their appliance department. We had an issue with a GE washing machine. The manufacturer's repair man stated that we would not have the required repair parts for this one year old machine, (which was covered under the Lowes extended protection plan), until after Christmas, because the parts were not available in this country, and had to be ordered from overseas. We called Dave & he was able to get us a replacement machine the very next day. That's why we have bought all of our major appliances at Lowes. That is exemplary of great customer service! Roger D. Franco Sr.

 by Armando on Great Customer Service

Awful customer service today. I have spent several thousand dollars over the last couple of weeks buying materials from the Lowes in Ruston, Louisiana. My remodel being almost complete I had some unused materials to return, in particular one sheet of 1/4 inch plywood which was the only item for which I was missing my receipt. Lowes staff acknowledged it was a Lowes product, in returnable condition but that their policy would not allow a return without a receipt. They could see all I bought, including several other items I returned with the plywood they would not accept. They said this was a ‘random’ thing that happens with some products as in general they do accept returns without a receipt and provide a store credit which I was happy to accept. The manager on duty said ‘there is nothing we can do’. If true , this is a stupid and arbitrary policy. Since when is customer service and returns based on random selection?

Very poor service and if there was a Home Depot in Ruston, I would stop using Lowes as my first choice.

Hopefully, We helped you to get some genuine contact emails for Lowe’s Customer Service.

Reference Link


More Ways to Contact Lowe’s

All Contacts of Lowe’s
Lowe’s Phone Number
Contact Lowe’s Through Social Media
Lowe’s Customer Service
Help Pages Support
Lowe’s Corporate Office
Lowe’s Hours
Make Complaint to Lowe’s
Login in to Lowe’s