Dominion Power Complaints

How to make a Complaint to Dominion Power

If you would like to complain to the Dominion Power, then telephone the complaints line on 1 (757) 857-2112. Should this not effect a satisfactory resolution to your complaint, then it is possible to take the issue further by following the organization’s complaints procedure.

Dominion Power complaint contacts like Phone, email and support form

Complaint via Phone number: 1 (757) 857-2112

The Complaint via Email: vpcustomerservice@dominionenergy.com

Complaint via Support Form: dominionenergy.com/contact-us

Dominion Power complaint website: www.dominionenergy.com

Tweet: twitter.com/DominionEnergy

Corporate Head Office address

120 Tredegar Street 6th Floor Richmond, VA 23219, United States

For any general inquiries, please contact Dominion Power head office number: (866) 366-4357

About Dominion Power

Dominion Energy is an electronic energy and power company. The business is committed to sustainable, reliable, affordable and safe energy and is among the nation’s biggest manufacturers and transporters of energy. Dominion also operates the country’s largest natural gas storage facility.

FAQs

Is Dominion Energy a US company?
Dominion Energy, Inc., commonly referred to as Dominion, is an American energy company headquartered in Richmond, Virginia that supplies electricity in parts of Virginia, North Carolina, and South Carolina and supplies natural gas to parts of Utah, Idaho and Wyoming, West Virginia, Ohio, Pennsylvania, North Carolina.

Is Dominion Energy the same as Dominion Virginia Power?
Dominion Energy is a Virginia-based corporate holding company for electric and gas utility companies. Virginia Power is the company’s largest subsidiary.

Is Dominion Energy top to bottom review?
Announced Business Review: DEI announced a “top-to-bottom” business review on Nov. 4, 2022. The company’s stated goal of the review is to consider value-maximizing strategic business actions, alternatives to current business mix and capital allocation, and regulatory options to provide greater predictability.

Where does Dominion Energy get its power?
Dominion Energy uses renewable resources such as solar, wind, hydroelectric and biomass to produce energy.

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Average rating:  
 2 reviews
 by Cavin on Dominion Power

We've had service from Dominion Energy (formerly Virginia Power) for several decades, now. The continuity of service has not always been great--we once went six weeks without power following Hurricane Isabel--but in the past few years, they've become far more reliable. We usually have power restored within 24-48 hours.

 by Marilyn Wetton on Dominion Power

I was promised that a supervisor would call me back yesterday…no show.
Today I went through the transfers, etc. again an was told that I could remain on the line for 5 to 10 minutes to speak to a supervisor. I again requested a call back and was told a supervisor “may” call me back!
What goes here???