Frontier Airlines Complaints

How to make a Complaint to Frontier Airlines

Frontier Airlines operates an easy to follow complaints procedure. The very first step is to telephone the Frontier Airlines complaints line on 1 (801) 401-9000. They say the vast majority of complaints are successfully resolved at this stage. If yours is not, then the following actions to take are clearly shown on the site.

Frontier Airlines complaint contacts like Phone, email and support form

Complaint via Phone number : 1 (801) 401-9000

The Complaint via Email : customer.service@flyfrontier.com

Complaint via  Support Form : https://www.flyfrontier.com/contact-us

Frontier Airlines complaint website : www.flyfrontier.com

Tweet: twitter.com/FlyFrontier

Corporate Head Office address

4545 Airport Way, Denver, CO 80239

For any general inquiries, please contact Frontier Airlines head office number : 1 (801) 401-9000

FAQs

Is Frontier a US airline?
Frontier is America’s Greenest Airline. Our weight-saving tactics and modern, fuel-efficient fleet contribute to an average of 43% fuel savings compared to other U.S. Airlines.

Is Frontier Airlines a good airline?
If you plan well, it can also get you there very cheaply. And if you fly them often enough, the rewards for elite status can make it worth it. But low customer satisfaction ratings and a low reliability score mean that flying Frontier won’t be for everyone, especially if you’re looking to fly in comfort.

What airline owns Frontier?
Frontier Airlines (NASDAQ: ULCC) is a wholly-owned subsidiary of Indianapolis-based Republic Airways Holdings, an airline holding company that also owns Chautauqua Airlines, Republic Airlines, and Shuttle America.

Is Frontier Airlines good and safe?
Low-cost carriers like Allegiant and Frontier Airlines are generally safe to fly with. Like all airlines operating in the United States, they must adhere to strict safety regulations and standards set by the Federal Aviation Administration (FAA).

Hopefully, We helped you to get some genuine records for Frontier Airlines Complaint information.

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Frontier Airlines Customer Reviews

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Average rating:  
 6 reviews
 by peter on Frontier Airlines

I booked a flight with frontier because they were the most affordable option. I regret that decision. I had a flight with from costa
Rica to San Diego, CA. With a connection in Atlanta. My first flight was delayed and it caused me to miss my connecting flight. The frontier employee told me the next available flight was next day 24 hours away. They would not help with hotel voucher. Or any connections to avoid the long wait. The lack of support and help was a total let down. I showed up on time and had everything right on my side, but they did nothing to help me when their delay screwed up my itinerary. I ended up purchasing another ticket the next morning. Lost time and money. Would not use them again

 by Nelson A Perez on Frontier Airlines

Lost my luggage, then found it, sent to my house via Fed-Ex, received the luggage damaged with lost item ! then told Frontier Airline not responsible.
Chase Fed-Ex for damages and items missing, still waiting to get reimbursed
for the $55.00 charge I paid you !! for my luggage, was given $100.00 voucher that must be used to fly again WITH YOU !!! in 90 days !!!!!!!!!!!!! ARE YOU KIDDING !!!!!!!!!!!!!!!! YOU CAN'T EVEN SPELL CUSTOMER ASSISTANCE LET ALONE CUSTOMER RETENTION !!!!!!!!!!!!!!

 by Keyanna Williams on Frontier Airlines

I have 2 confirmation numbers T9J48M & NB3T2G. I booked these flights for my sons. They were flying home to Phoenix on Frontier and I was flying home to Phoenix on American Airlines. The gate had closed early. The gate was not supposed to had closed until 9:41AM. However, when my sons arrived to the gate at 9:38AM the gate was closed. The gate agents were gone and the airplane had already started backing away. I believe this was a full flight and my son’s seats were given away, then after giving away my son’s seats the gate was closed. And this is why the gate was closed early. I had to purchase 2 last minute tickets on American Airlines because of what Frontier Airline’s gate agent did. The gate agent did not return to the gate until 9:43AM. And when she did return she was unprofessional.