Navy Federal Help Pages

Navy Federal Help Pages is the best option when trying to contact Navy Federal customer service. You can contact via Navy Federal Customer FAQ, Forum, and Online Help.

Contact Navy Federal Help @

Navigate to If you have a problem with Online Banking, Credit Card, Check Status Mortgage Application, Make a Payment click on this link or paste it into the search bar of your browser and hit enter to go to the page.

General Problems that Navy Federal Customers searching for

  • Online Banking
  • Technical support
  • Check Status
  • Lost / Stolen Card
  • Service Problem
  • Complaint

Contacting Navy Federal Help Pages

This is the official customer support page of Navy Federal, which contains different options for contacting them about a variety of issues.

If you are looking for Navy Federal’s best customer help page or faq or forum, this is the best entry point.

If that doesn’t work, contact Navy Federal directly by calling their customer service number at 1-888-842-6328.

Navy Federal Frequently Asked Questions

When will I receive my debit card?

If you open your checking account on the internet or over the phone, they will send your debit card to the address listed on your application within 1 business day. Actual delivery of this card depends on postal support in your region. You can also open a checking account in a branch and get your debit card as you’re there.

Can I have more than one savings or checking account?

There’s no limit to the number of savings or checking accounts you can have.

How long does it take to get a mortgage?

It typically takes 30 days to shut your mortgage once you’ve submitted all necessary paperwork and files. But, closing times vary based on many factors, so consult your home loan advisor early in the process to better understand once you can expect to close.

How is my mortgage interest rate determined?

Navy Federal takes into account many factors to determine your mortgage interest rate, including, but not Limited to, the following:

  • Your credit score
  • Debt-to-income ratio
  • Type of loan you’re applying for
  • Loan amount
  • Loan term
  • Property location
  • Property type
  • Market conditions based on the U.S. economy
How do I check the status of my mortgage application?

To check the status of your mortgage program, visit HomeSquad by signing into your online account and selecting Loans & Credit. You can always contact your home loan advisor for further info or telephone 1-888-842-6328.

Other Ways to Contact Navy Federal

All Contacts of Navy Federal
Navy Federal Phone Number
Navy Federal Customer Service
Contact Navy Federal Through Email
Navy Federal Live Chat Support
Help Pages Support
Navy Federal Corporate Office
Navy Federal Hours
Make Complaint to Navy Federal
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Navy Federal Customer Reviews

Average rating:  
 1 reviews
 by jonson on Navy Federal

If you need a home equity loan, they are wonderful. Excellent rates, efficient processing, great communication, courteous customer service. But have them mail you the check. Do NOT use your Navy Federal Saving account or open a checking account to pay bills with using the loan. They use a third party Bill Pay company who doesn't process your payments according to when you specify the bills should go out, and Navy Federal has no control over that. That means you basically have no idea when your bills are going to be paid. There are "reasons" for this, none of which make any sense if you have used a regular bank's Bill Pay. Bottom line is that Navy Federal's Bill Pay doesn't work like a regular banks', and your bills may very likely be paid late, and no one tells you that.