Net10 Help Pages

Net10 Help Pages is the best option when trying to contact Net10 customer service. You can contact via Net10 Customer FAQ, Forum, and Online Help.

Contact Net10 Help @

Navigate to If you have a problem with your phone, change plan, click on this link or paste it into the search bar of your browser and hit enter to go to the page.

General Problems that Net10 Customers searching for

  • Upgrade Plan
  • Check Your Balance
  • Device Support
  • Update Data Settings
  • Transfer Service
  • Active Phone
  • Setup Service
  • Add Airtime
  • Cancel Service
  • Complaint

Contacting Net10 Help Pages

This is the official customer support page of Net10, which contains different options for contacting them about a variety of issues.

If you are looking for Net10’s best customer help page or faq or forum, this is the best entry point.

If that doesn’t work, contact Net10 directly by calling their customer service number at 1-877-836-2368.

Net10 Frequently Asked Questions

What should I do if I was double-charged?

Contact their Customer Care Center at 1-877-TEN-CENT (1-877-836-2368) to speak with a representative to resolve the issue.

How do I add Airtime?

You can add Airtime directly from your NET10 phone with Rapid Refill. You can also add airtime from this website, or call 1-877-836-2368.

If you have an Android handset, you will only be able to add airtime from this website, or by calling their Customer Care Center at 1-877-TEN-CENT (1-877-836-2368).

How do I Activate my NET10 phone?

You can Activate your NET10 phone on this website or you can call 1-877-TEN-CENT (1-877-836-2368) from a landline phone.

Can I change my NET10 phone number?

Yes, you can change your NET10 phone number and you are allowed to change your number up to 4 times a year. In order to change your NET10 phone number, you will need to contact Net10 Wireless Customer Care Center at 1-877-TEN-CENT (1-877-836-2368) and a representative will assist you with the number change.

What are the NET10 Phone Upgrade Plans?

The NET10 Upgrade Plans are new plans that include phone upgrades. Each plan will give customers the ability to upgrade their phone at the end of the eligible upgrade period, depending on which plan they are redeeming.

Other Ways to Contact Net10

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Net10 Customer Reviews

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 1 reviews
 by nik on Net10

they lied about giving me a free phone..i called them to tell them i got a message on how to use the new phone that i haven't gotten..they said there not sending me a free phone that i have to buy it...that was the reason i went with that company in the first place for the free phone..if they dont give free phones than why did they send me a txt on how to use the new phone