How to make a Complaint to PNC
PNC have a complaints line on 1 (888) 762-2265 where you can make your initial complaint. A structured process is in place to handle your issue and keep you informed on a regular basis, and various other contact methods are shown on the website in the ‘Contact Us’ section.
PNC complaint contacts like Phone, email and support form
Complaint via Phone number : 1 (888) 762-2265
The Complaint via Email :
Complaint via Support Form : pnc.com/en/customer-service.html
PNC complaint website : pnc.com/en
Tweet: twitter.com/pncbank
Corporate Head Office address
The Tower at PNC Plaza, 300 Fifth Avenue, Pittsburgh, PA 15222
For any general inquiries, please contact PNC head office number :
About PNC
PNC Financial Services Group, is an American bank holding company and financial services corporation. The company also provides financial services such as asset management, estate planning, wealth management, loan servicing, and information processing.
FAQs
What is PNC USA?
PNC is the product of a merger of two distinguished Pennsylvania banks in 1983: Pittsburgh National Corporation and Provident National Corporation based in Philadelphia. Each of these institutions had served diverse markets so that merger creating PNC also became the largest bank in Pennsylvania.
Is PNC owned by Bank of America?
PNC Bank is a subsidiary of The PNC Financial Services Group, Inc., a U.S.-based bank holding company headquartered in Pittsburgh, Pennsylvania, and founded in 1845. PNC Bank has been a subsidiary of The PNC Financial Services Group, Inc. since it was established as a separate division of the company in 1983.
Is PNC a local bank in USA?
The PNC Financial Services Group, Inc. is an American bank holding company and financial services corporation based in Pittsburgh, Pennsylvania. Its banking subsidiary, PNC Bank, operates in 27 states and the District of Columbia, with 2,629 branches and 9,523 ATMs.
Is PNC a state or federal bank?
PNC Bank, National Association is a national bank and its deposits are insured by the FDIC (up to, and in accordance with, applicable limitations and restrictions). PNC Bank is headquartered in Pittsburgh, Pennsylvania.
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PNC Customer Reviews
PNC acquired the bank my wife and I used. This has meant switching to:
1. an inferior online app that often fails
2. an online banking site that is poorly designed and less secure than it should be
3. a credit line for overdraft protection that is set up by default as high-interest revolving credit with monthly payments that don't even cover monthly charges
Making changes to that last item has proved extremely difficult and required me to call for support. Not the main 800 number, mind you. There's a special number you have to call, and then you have to press "0" at the right time, even though that's not an option on the voicemail menu. The only option the automated system gives is to pay off the balance AND close the account, by sending a letter and payment to an address in Pittsburgh.
I'm giving two stars to PNC because hey, at least they're not Wells Fargo. But PNC is definitely the worst major bank I have had to deal with. I'm switching.