PNC Help Pages is the best option when trying to contact PNC customer service. You can contact via PNC Customer FAQ, Forum, and Online Help.
Contact PNC Help @ pnc.com/en/customer-service/customer-service-frequently-asked-questions.html
Navigate to pnc.com/en/customer-service/customer-service-frequently-asked-questions.html. If you have a problem with your account, online banking, loan & mortgage, click on this link or paste it into the search bar of your browser and hit enter to go to the page.
General Problems that PNC Customers searching for
- Online Banking
- Mortgage
- Student Loans
- Loan
- Credit Cards
- Investment
- Complaint
Contacting PNC Help Pages
This is the official customer support page of PNC, which contains different options for contacting them about a variety of issues.
If you are looking for PNC’s best customer help page or faq or forum, this is the best entry point.
If that doesn’t work, contact PNC directly by calling their customer service number at 1 (888) 762-2265
PNC Frequently Asked Questions
Does PNC have 24/7 customer service?
If you have any questions or concerns about PNC services, call PNC Bank 1-888-PNC-BANK (1-888-762-2265). Representatives are available Monday through Friday from 7:00 a.m. until 10:00 p.m. ET and Saturday and Sunday from 8:00 a.m. until 5:00 p.m. ET.
What can I do in Online Banking?
You can view and manage account information, pay bills, transfer funds including payments to PNC accounts, view PNC Rewards, and much more.
What is PNC Mobile Banking?
PNC Mobile Banking provides several easy and convenient ways to access your accounts almost anywhere. You can use this secure service to see your account balances and activity right from your mobile device.
How do I activate my debit and/or credit card?
For personal and business debit cards, you can activate your card by:
- Calling the phone number found on the sticker on the card, or
- Visiting any PNC ATM. Insert your card into the machine and use the PIN that you created when you opened your account. If you did not create a PIN, you will have to wait for a PIN to be mailed to you in order to activate your card using a PNC ATM.
Once your card is activated, you can start using it right away.
For personal and business credit cards, you can activate your card by:
- Calling the phone number found on the sticker on the card, or
- Logging into Online Banking:
- Navigate to the Account Activity Page for your credit card account, and
- Click on the Activate Card link
How long does it take to get a credit card from PNC?
within 4-10 days
If they approve your application, look for your credit card to arrive within 4-10 days. Be sure to watch for your credit card’s arrival. Your credit card will be delivered in a plain white envelope (no PNC logo), and will be addressed to you.
Other Ways to Contact PNC
All Contacts of PNC
PNC Phone Number
PNC Customer Service
Help Pages Support
PNC Corporate Office
PNC Hours
Make Complaint to PNC
Login in to PNC
PNC Customer Reviews
PNC acquired the bank my wife and I used. This has meant switching to:
1. an inferior online app that often fails
2. an online banking site that is poorly designed and less secure than it should be
3. a credit line for overdraft protection that is set up by default as high-interest revolving credit with monthly payments that don't even cover monthly charges
Making changes to that last item has proved extremely difficult and required me to call for support. Not the main 800 number, mind you. There's a special number you have to call, and then you have to press "0" at the right time, even though that's not an option on the voicemail menu. The only option the automated system gives is to pay off the balance AND close the account, by sending a letter and payment to an address in Pittsburgh.
I'm giving two stars to PNC because hey, at least they're not Wells Fargo. But PNC is definitely the worst major bank I have had to deal with. I'm switching.