Sallie Mae Hours

Sallie Mae Business Hours

If you want to connect with the Sallie Mae customer service department, you can reach out by phone, email, through social media. Today, we will discuss about Sallie Mae hours of operation that includes Sallie Mae opening hours, closing, holiday hours and closing business hours.

Sallie Mae Regular Customer Service Hours

Monday to Thursday: 8:00 AM – 9:00 PM
Friday: 8:00 AM – 8:00 PM
Saturday: 9:00 AM – 12:00 PM

Store hours todayOpening HoursClosing Hours
Monday8:00 am9:00 pm
Tuesday8:00 am9:00 pm
Wednesday8:00 am9:00 pm
Thursday8:00 am9:00 pm
Friday8:00 am8:00 pm
Saturday9:00 am12:00 pm

Sallie Mae Holiday Hours

Sallie Mae customer service is open on most public holidays. Our self-serve functions are available 24/7.
Christmas Day and Easter Sunday: Closed

Public Holidays

New Year’s Day
Martin Luther King Day
Washington’s Birthday
Good Friday
Memorial Day
Independence Day
Labor Day
Thanksgiving Day
Day After Thanksgiving
Christmas Day
Floating Holiday

Contact Information

Contact by phone

1 (800) 472-5543

Mon-Thu 8am-9pm, Fri 8am-8pm EST

New Student loan

855-756-5626 (855-SLM-LOAN)

Monday–Thursday: 8 a.m. to 9 p.m. ET
Friday: 8 a.m. to 8 p.m. ET
Saturday: 10 a.m. to 2 p.m. ET

Existing student loans

800-472-5543 (800-4-SALLIE)
Monday–Friday: 8 a.m. to 8 p.m. ET

New credit cards
Monday–Friday: 10 a.m. to 7 p.m. ET

Existing credit cards
Monday–Friday: 10 a.m. to 7 p.m. ET

Savings products
Monday–Friday: 9 a.m. to 6 p.m. ET

Smarty Pig Accounts
Monday–Friday: 9 a.m. to 6 p.m. ET.

Sallie Mae Head Office Contact Number

Corporate Head office address of Sallie Mae:

300 Continental Drive Newark, Delaware 19713, United States

For any general inquiries, please contact Sallie Mae head office number: 1 (800) 472-5543

For additional information, please visit the Sallie Mae website:


Is Sallie Mae a US company?
SLM Corporation (commonly known as Sallie Mae; originally the Student Loan Marketing Association) is a publicly traded U.S. corporation that provides consumer banking.

Will Sallie Mae loans be forgiven?
No, Sallie Mae does not offer student loan forgiveness. If a student borrower becomes totally and permanently disabled or dies, however, the bank will waive their current balance. Sallie Mae recommends calling 800-472-5543 to discuss the situation.

Is Sallie Mae loan legit?
Sallie Mae is a great option for those interested in borrowing from a well-established lender with low rates, few fees and a variety of loan options. Borrowers with more unique educational needs, like funds for an online certification course, may have more luck finding a loan with Sallie Mae than with similar lenders.

Is Sallie Mae in a lawsuit?
A group of states sued Navient, formerly part of Sallie Mae, in 2017 and accused the federal loan servicer of “deceptive and abusive” practices. Navient on Thursday agreed to settle the suit, according to Pennsylvania Attorney General Josh Shapiro, who led the suit.

Other Ways to Contact Sallie Mae

All Contacts of Sallie Mae
Sallie Mae Phone Number
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Help Pages Support
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Sallie Mae Customer Reviews

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 1 reviews
 by kevin on Sallie Mae

I would like to say in my opinion Do Not Trust Sallie Mae. I Do Not Have a loan with them. But I was helping pay the interest rate a month. Somehow in 2016 all students were required to pay the interest rate. But needless to say I was paying twenty five a month. Never look at my bank statements but I was looking for something and what did I see instead of twenty five there was a total of over Five Hundred taken out of my account for 5 months. I had the bank stop the payments. Now all the time I paid the interest there was no statement from Sallie Mae nor to the student either. No paperwork on raising the payment. But once the payment stop Sallie Mae has called several times and called people and Stated To These Persons That the Student Used Them As A Reference.