TracFone Help Pages

TracFone Help Pages is the best option when trying to contact TracFone customer service. You can contact via TracFone Customer FAQ, Forum, and Online Help.

Contact TracFone Help @

Navigate to If you have a problem with Tracfone products or service, click on this link or paste it into the search bar of your browser and hit enter to go to the page.

General Problems that TracFone Customers searching for

  • Check Your Balance
  • Update Data Settings
  • Switch Number
  • Add Minutes
  • Lost or Stolen Phone
  • Track Order
  • Track Ticket
  • Recover Account
  • Transfer Phone Number

Contacting TracFone Help Pages

This is the official customer support page of TracFone, which contains different options for contacting them about a variety of issues.

If you are looking for TracFone’s best customer help page or faq or forum, this is the best entry point.

If that doesn’t work, contact TracFone directly by calling their customer service number at 1-800-867-7183.

TracFone Frequently Asked Questions

How do I activate my TracFone BYOP service?

Select “ACTIVATE YOUR PHONE” and follow the steps. Make sure to select the correct option if you are transferring your line. Remember to select your SIM card if you need one, and register your phone if you have a CDMA-compatible phone before activation.

How is my phone Activated for use?

The programming information is forwarded by TracFone to the local wireless carrier to Activate your phone. You do not need to call any local wireless carriers to check on your Activation. Please refer all questions to TracFone’s Customer Care Center at 1-800-867-7183

Can I change my phone number?

In order to change your phone number, you will need to contact their Customer Care Center at 1-800-867-7183 and a representative will assist you with the process.

How long does it take to get my service Active?

In most areas, your service will be Active instantly. In some other areas, it may take up to 24 hours.

What should I do if I was double charged?

Contact their Customer Care Center at 1-800-867-7183 to speak to a representative to resolve the issue.

How do I display my balance on my phone screen?

For Android customers:

To get instant access to your balance on your home screen:

  • From the home screen, open the My Account Downloader.
  • Install the Tracfone My Account App.
  • Tap Open.
  • From the home screen press and hold any clear area until the Widgets icon appears at the bottom of the screen.
  • Tap on the Widgets icon and select the My Account widget.
  • Hold and drag the widget to the desired location. Your balance will now be displayed.
What should I do if my TracFone is stolen or lost?

If your TracFone is stolen or lost, please contact their Customer Care Center at 1-800-867-7183 to speak to a representative that can assist you.

Other Ways to Contact TracFone

All Contacts of TracFone
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