US Bank Help Pages

US Bank Help Pages is the best option when trying to contact US Bank customer service. You can contact via US Bank Customer FAQ, Forum, and Online Help.

Contact US Bank Help @

Navigate to If you have a problem with your Account, Debit card, Credit card, click on this link or paste it into the search bar of your browser and hit enter to go to the page.

General Problems that US Bank Customers searching for

  • Account Access
  • Mortgage
  • Online and Mobile Banking
  • Replacement Card
  • Lost or Stolen Card
  • Report Fraud
  • Home Equity Loan
  • Complaint

Contacting US Bank Help Pages

This is the official customer support page of US Bank, which contains different options for contacting them about a variety of issues.

If you are looking for US Bank’s best customer help page or faq or forum, this is the best entry point.

If that doesn’t work, contact US Bank directly by calling their customer service number at 1 (800) 872-2657

US Bank Frequently Asked Questions

How do I enroll in mobile and online banking?

For mobile and online account access, you’ll need to complete a one-time enrollment process. To get started, gather your U.S. Bank card or account number and PIN along with your Social Security Number. If you don’t have a PIN or need a new one, please contact 24-Hour Banking at 800-USBANKS (844-266-5789).

Can I transfer money to other financial institutions?

Yes. Your U.S. Bank checking, savings, money market and U.S. Bancorp Investments brokerage accounts are eligible to send and receive external transfers.

What if I lose my debit card?

If you lose your card, just call 800.872.2567 (800.USBANKS) or visit any U.S. Bank branch to request a new one.

How do I activate my debit card?, hides details

Your new U.S. Bank Visa Debit Card and Personal Identification Number (PIN) will arrive separately in the mail for your security.

If you use Online Banking or Mobile Banking (including the mobile app),1 you can activate your debit card immediately when it arrives. Simply log in, go to Customer Service / Self Service, and find the option for debit card activation.

If you don’t use Online Banking or Mobile Banking, you can activate your debit card after your PIN arrives by doing one of the following:

  • Make a deposit or withdrawal at any U.S. Bank ATM.
  • Call toll free at 800.236.3838.
  • Bring your debit card to any U.S. Bank branch, and ask a banker to activate it for you.
What if I forget my debit PIN?

If you forget your PIN, visit any U.S. Bank branch to reset your PIN or call at 800.872.2657 (800.USBANKS) to have your PIN mailed to you.

Other Ways to Contact US Bank

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