Express Scripts Corporate Office

Express Scripts Headquarters Info

Express Scripts Headquartered in Greater St. Louis within unincorporated North St. Louis County, Missouri. If you need to contact Express Scripts corporate office, the best phone number to call is their support hotline at (800) 282-2881. The Express Scripts headquarters in 1 Express Way, St. Louis, MO 63121

Express Scripts Contact Information

Express Scripts headquarters address: 1 Express Way, St. Louis, MO 63121

Company website: express-scripts.com

Head Office phone number: (800) 282-2881

Express Scripts Customer Service Number: (800) 282-2881

Support email address: dod.customer.relations@express-scripts.com

Customer service hours: Open 24 hours a day, 7 Days a week

Express Scripts Headquarters Executive Team

  • Tim Wentworth: Chief Executive Officer, Evernorth
  • John Arlotta: Chief Executive Officer, eviCore healthcare
  • Amy Bricker, RPh: Sr. Vice President, Health Services Supply Chain
  • Dave Queller: President, Express Scripts
  • Brian Seiz, PharmD: President, Pharmacy
  • Glen Stettin, MD: Sr. Vice President & Chief Innovation Officer

FAQs

What company took over Express Scripts?
In March 2018, Cigna, which earlier was blocked by courts from being acquired by Anthem, announced a $67 billion deal to acquire Express Scripts. The Express Scripts acquisition would be the last major deal involving the country’s largest PBMs.

Is CVS Caremark and Express Scripts the same?
No, CVS Caremark Mail Service Pharmacy will be out of network, effective January 1, 2024. If members wish to continue using mail order in 2024, they must switch to Express Scripts Pharmacy.

What is the new name for Express Scripts?
Express Scripts is evolving. We are now part of EvernorthSM–health services built on the recognition that health makes progress possible. Elevating health for all. Evernorth combines powerful health services capabilities and offerings to create innovative and effective solutions.

What is the controversy with Express Scripts?
The Cigna-owned PBM colluded with rival Prime Therapeutics to overcharge pharmacies, the lawsuit says.

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Express Scripts Customer Reviews

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Average rating:  
 2 reviews
 by ronald on Express Scripts

Absolute plain incompetence. Letters that direct you specifically to their website or app and when you go to those sites there’s NOTHING about what the letter referenced. Listing of participating pharmacies on a letter with my address that are “near you” that are actually 750 miles away. The company is obviously run by morons who have no clue what they’re doing. Unbelievable bureaucracy. But it’s cheap so your company might force you to use it. Then they make you buy multi-month supplies that YOU then have to store properly and keep fresh and available. More examples of companies putting the work on the consumer to save them money, but do our insurance costs go down as a result?? Of course not. Terrible customer service and experience.

 by MMaldonado on Express Scripts

Cannot give a rating. It has been over a month they have my RX and i am still waiting for my RX. They have not even phoned me to tell me what happened??? When i call all they can give me is EXCUSES!!! THEY HAVE NO REGARD TO YOU OR YOUR RXs!!! To this date i or my doctor is still waiting for their call. Total NEGLIGENCE ON THEIR BEHALF!!!