USAA Corporate Office

USAA Headquarters Info

usaa corporate office

If you need to contact USAA corporate office, the best phone number to call is their support hotline at 800-531-USAA (8722). The USAA headquarters in 9800 Fredericksburg Road, San Antonio, TX 78288.

USAA Contact Information

USAA headquarters address: 9800 Fredericksburg Road, San Antonio, TX 78288

Company website:

Head Office phone number: 800-531-USAA (8722)

USAA Customer Service Number: 1 (800) 531-8722

Fax Number: 800-531-8877

Support email address:

Number of Employees: 32,896

Established: June 20, 1922

Founder: William Garrison

Customer service hours: Mondays to Fridays, from 8:00 a.m. to 5:00 p.m.

USAA Corporate Office Headquarters Location & Directions

USAA Headquarters Executive Team

Wayne Peacock: Chief Executive Officer
Laura Bishop: Executive Vice President and Chief Financial Officer
Chad Borton: President, USAA Federal Savings Bank
Dan McNamara: President, USAA Financial Advice and Solutions Group
Michael Merwarth: Executive Vice President, Enterprise Strategy and Marketing
Torben Ostergaard: Executive Vice President and Chief Risk Officer
Dana Simmons: Executive Vice President, CEO Chief of Staff
Jim Syring: President, USAA Property and Casualty Insurance Group
Patricia Teague: Executive Vice President, Human Resources
Andrew Walker: Senior Vice President and Interim Chief Administrative Officer
Neil Wilcox: Senior Vice President, General Counsel and Interim Chief Legal Officer

Corporate Offices and Financial Centers

Federal Savings Bank and USAA Financial Center

Address: 10750 McDermott Freeway, San Antonio, TX 78288

Phone Number: 800-531-USAA (8722)

Riverwalk — Chief Technology and Design Office

Address: 700 North St. Mary’s St San Antonio, TX 78205

University Park Tech Centers — Chief Technology and Design Office

Address: 5959 Northwest Parkway San Antonio, TX 78249

Vista — Chief Technology and Design Office

Address: 13805 IH-10 West San Antonio, TX 78249

Phone number: 800-531-USAA (8722)

USAA Resource


About USAA

USAA was founded in 1922 and is headquartered in San Antonio, TX. The USAA provides insurance, banking, investments and retirement products to more than 13 million members.

People Also Ask

Q: Where is USAA corporate office?

A: USAA corporate office is located at 9800 Fredericksburg Road, San Antonio, TX 78288, United States

QHow do I Contact USAA corporate office by phone Number?

A: USAA corporate office Contact Number is 800-531-USAA (8722).

Q: Who is the CEO of USAA?

A: Wayne Peacock is the CEO of USAA.

Q: USAA Customer service number?

A: USAA Customer service number is 1 (800) 531-8722.

Q: How many employees does USAA have?

A: USAA has 32,896 employees.

Other Ways to Contact USAA

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USAA Customer Reviews

Average rating:  
 2 reviews
 by Smith portan on USAA

In the last year I’ve had two separate issues where I needed USAA’s help and both times they went above and beyond. In the first they covered a lot more of a car accident repair than I was expecting, even covering original parts. The appraisal process was quick and payment was seamless. More recently, I had filed an ACH dispute because a utility company had incorrectly taken withdrawals from my direct debit. USAA fully reimbursed me and declined my efforts to pay them back after the utility company, at the public service commission’s urging, eventually acknowledged their error and started to reimburse me. In each of these cases the USAA reps were courteous and informed.

 by Frank on USAA

Can never get an answer nor anyone to talk with by phone and chat. Terrible customer service. Terrible. After talking with representatives in the CEO office twice they never called backed with answers to my questions.