How to make a Complaint to Aetna
If you wish to complain to the Aetna, then call the complaints line on 1-800-872-3862. Should this not effect a satisfactory resolution to your complaint, then you can take the matter further by following the company’s complaints procedure.
Aetna complaint contacts like Phone, email and support form
Complaint via Phone number : 1-800-872-3862
The Complaint via Email :
Complaint via Support Form : aetna.com/about-us/contact-aetna.html
Aetna complaint website : aetna.com/individuals-families.html
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Corporate Head Office address
151 Farmington Ave, Hartford, CT 06156
For any general inquiries, please contact Aetna head office number : (800) 872-3862
About Aetna
Aetna is an American managed health care company that sells traditional and consumer directed health care insurance and related services. The company’s network includes 22.1 million medical members, 1.2 million health-care professionals, over 690,000 primary care doctors and specialists, and over 5,700 hospitals.
FAQs
What is Aetna in USA?
(/ˈɛtnə/) is an American managed health care company that sells traditional and consumer directed health care insurance and related services, such as medical, pharmaceutical, dental, behavioral health, long-term care, and disability plans, primarily through employer-paid (fully or partly) insurance and benefit programs
Does CVS own Aetna?
CVS Health-owned Aetna on Monday rolled out a plan design that would steer patients toward its parent company’s brick-and-mortar locations — a key concern of antitrust regulators in reviewing the almost $69 billion megamerger that closed in 2019.
Is Aetna different than Aetna Medicare?
Aetna Direct is not Medicare, but it works seamlessly with Medicare to coordinate your coverage. With Aetna Direct, you get money-saving features — low plan premiums, low out-of-pocket costs and a fund to help pay for prescriptions or Medicare Part B premiums.
What is the other name for Aetna insurance?
Remember, Aetna and Coventry are the same company, so you and your patients may see either name or logo on the communications we send to you. We’re always working to improve your experience. So if you have any questions or concerns, please call us. You can reach us at the number on your patients’ ID cards.
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Aetna Customer Reviews
My Aetna Medicare value plan clearly says on the card that referrals are not needed. That was part of the sales pitch for this plan. I call BS. Every specialist insists on a referral, a fact made worse by the failure of our pcp to follow through with requested referrals. When they do send one, it is incomplete and must be returned for correction. The medical system is broken