Air France Complaints

How to make a Complaint to Air France

Air France provides full complaints handling accessible initially by telephone on 1 (800) 237-2747. If your complaint cannot be resolved at this stage, a series of steps to take and other contact options are available.

Air France complaint contacts like Phone, email and support form

Complaint via Phone number : 1 (800) 237-2747

The Complaint via Email :

Complaint via  Support Form :

Air France complaint website :


Corporate Head Office address

125 W 55th St floor 2, New York, NY 10019

For any general inquiries, please contact Air France head office number : 1 (800) 237-2747


How do I contact Air France?
Providing real-time flight status information via a toll-free telephone number 800-237-2747, and on at “Flight & Timetable Information”.

Is Air France a US airline?
Air France (French pronunciation: [ɛːʁ fʁɑ̃s]; formally Société Air France, S.A.), stylised as AIRFRANCE, is the flag carrier of France headquartered in Tremblay-en-France. It is a subsidiary of the Air France–KLM Group and a founding member of the SkyTeam global airline alliance.

Can I call Air France on WhatsApp?
Contact our customer service on social media. Chat with #AirFrance on WhatsApp and Messenger! Need help? Contact us using your favorite messaging service via the Support page.

Is Air France a 5 star airlines?
On Wednesday 20 September 2023, at the APEX/IFSA Awards ceremony, Air France was certified for the second consecutive year as a 5-star airline in the official 2024 APEX airline ratings.

Hopefully, We helped you to get some genuine records for Air France Complaint information.

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Air France Customer Reviews

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Average rating:  
 3 reviews
 by jack on Air France

Awful. Flight overbooked. Staff completely stonewalled me at the gate and would not help at all, would not even give me directions out to main terminal. Chaotic, rude, expensive, disorganised and seemed to delight in upsetting me. I waited 2 hrs at gate, no help from staff at all. Once I said I am not happy and want to make a complaint, they completely ignored .e for the next 2 hrs. They gave illegal information regarding compensation process. They gave conflicting info between check in staff / gate staff and finally sky handling manager inthe terminal who was the only person who helped me or gave me the correct information.

 by Sana on Air France

Small leg room terrible food also amount and display. Staff do only the bare minimum. Not clean. Take off and landing seemed like they had flat tires so much noise and vibration.

 by Maureen on Air France

THE WORST service ever. I have tried 4 times to get my flight booking straightened out and I get passed around - wait on hold. I have spent 3 hours with reps who DO NOT try to solve the problem.