Air France Corporate Office

Air France Headquarters Info

Air France is the flag carrier of France headquartered in Tremblay-en-France. The airline’s international hub reaches Charles de Gaulle Airport with Orly Airport as the primary domestic hub. Air France’s corporate headquarters, formerly in Montparnasse, Paris, are situated on the grounds of Charles de Gaulle Airport, north of Paris.

If you need to contact Air France corporate office, the best phone number to call is their support hotline at 1 (800) 237-2747. The Air France headquarters in 125 W 55th St floor 2, New York, NY 10019.

Air France Contact Information

Air France headquarters address: 125 W 55th St floor 2, New York, NY 10019

Company website:

Head Office phone number: 1 (800) 237-2747

Air France Customer Service Number: 1 (800) 237-2747

Support email address:

Customer service hours: Monday to Sunday from 8:00 – 11:00 PM

Air France Headquarters Executive Team

ANNE RIGAIL: Chief Executive Officer Air France
ALAIN-HERVÉ BERNARD: COO-EVP operations and cargo
ÉRIC CARON: Executive Vice President in-flight service
ANGUS CLARKE: Chief Commercial Officer of Air France
JEAN FERNANDEZ: EVP Flight Operations
ERIC GOBERT: EVP Flight Safety
AMEL HAMMOUDA: EVP Transformation and Network


How do I contact Air France?
Providing real-time flight status information via a toll-free telephone number 800-237-2747, and on at “Flight & Timetable Information”.

Is Air France a US airline?
Air France (French pronunciation: [ɛːʁ fʁɑ̃s]; formally Société Air France, S.A.), stylised as AIRFRANCE, is the flag carrier of France headquartered in Tremblay-en-France. It is a subsidiary of the Air France–KLM Group and a founding member of the SkyTeam global airline alliance.

Can I call Air France on WhatsApp?
Contact our customer service on social media. Chat with #AirFrance on WhatsApp and Messenger! Need help? Contact us using your favorite messaging service via the Support page.

Is Air France a 5 star airlines?
On Wednesday 20 September 2023, at the APEX/IFSA Awards ceremony, Air France was certified for the second consecutive year as a 5-star airline in the official 2024 APEX airline ratings.

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Air France Customer Reviews

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Average rating:  
 3 reviews
 by jack on Air France

Awful. Flight overbooked. Staff completely stonewalled me at the gate and would not help at all, would not even give me directions out to main terminal. Chaotic, rude, expensive, disorganised and seemed to delight in upsetting me. I waited 2 hrs at gate, no help from staff at all. Once I said I am not happy and want to make a complaint, they completely ignored .e for the next 2 hrs. They gave illegal information regarding compensation process. They gave conflicting info between check in staff / gate staff and finally sky handling manager inthe terminal who was the only person who helped me or gave me the correct information.

 by Sana on Air France

Small leg room terrible food also amount and display. Staff do only the bare minimum. Not clean. Take off and landing seemed like they had flat tires so much noise and vibration.

 by Maureen on Air France

THE WORST service ever. I have tried 4 times to get my flight booking straightened out and I get passed around - wait on hold. I have spent 3 hours with reps who DO NOT try to solve the problem.