BJ’s Complaints

How to make a Complaint to BJ’s

BJ’s complaints about their customer service, call 1 (800) 257-2582 to discuss your issue. If this is unsuccessful in resolving the problem, the company have a complaints procedure to follow.

BJ’s Complaint contacts like Phone, email and support form

BJ’s Complaints via Phone number: 1 (800) 257-2582

The BJ’s Complaints via Email: CustomerCare@Bjs.Com

BJ’s complaint website:


BJ’s Head Office Contact Number

Corporate Head office address of BJ’s:

350 Campus Dr, Marlborough, MA 0175

For any general inquiries, please contact BJ’s head office number: +1 774-512-7400


How to call BJ?
Fill out BJ’s Member Care’s online Contact Us form. Call our Member Care line at 800-BJS-CLUB (800-257-2582) Monday – Friday, 9AM – 7PM E.T., Saturday, 9AM – 6PM E.T. and Sunday, 12NOON – 6PM E.T.

What is BJs USA?
BJ’s Wholesale Club is a leading warehouse club operator on the East Coast of the United States. We deliver significant value to our members, consistently offering 25% or more savings on a representative basket of manufacturer-branded groceries compared to traditional supermarket competitors.

How do I check the status of my BJ’s membership?
You can view the current expiration date of your membership by signing in to your account on You can also find your date of expiration listed on your next BJ’s receipt.

Can I cancel my BJ’s membership and get a refund?
Primary members who are dissatisfied may cancel their membership at any time and request a refund of membership fees paid for the current membership period at all BJ’s club locations (excluding BJ’s Online Access members).

Hopefully, we helped you to get some genuine records for BJ’s Complaint information.

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BJ’s Customer Reviews

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Average rating:  
 1 reviews
 by henri on BJ's

BJ's Wholesale Club, Falls Church, VA.
Both IAN and PETER in the produce section went into the back area and brought out bulk carrots and bagged kale for me. They were very helpful, smiled easily and were great representatives of customer service.
Also, SHANDANA in customer service has always been extremely friendly and helpful.
My experience with the quality of employees at BJ's Falls Church has been very favorable.